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Modern Mazda

Thomaston, CT

4.9
1,172 Reviews

68 Waterbury Rd

Thomaston, CT

06787

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Showing 1,172 reviews

July 13, 2011

We have purchased 5 new vehicles in the past 15 years from various dealers and Modern Motors as been by far the best in customer service. Our salesman(Aaron) answered every question we had about our pur More

by AHGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Jandro, Rachel Hinds, Sean(finance dept),
July 04, 2011

It was a pleasure to work with Larry Demaida at Modern Motors. He was very accommodating with meeting my needs. This is my third go-round with a Mazda vehicle. More

by teachket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Demaida
July 01, 2011

I have purchased my last 4 vehicles from this dealership. The main reason I come back is this salesman Edwin Ocasio. I definatly like Mazdas, but of coarse there are other cars I like and are interested in More

by Staymee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Ocasio
June 22, 2011

Modern Motors was the fourth dealership that we went to. The first dealership that we went to, where we bought my wife's car, treated us poorly. They never followed through and told us many things that wer More

by pkhardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kelly
June 15, 2011

When I was first looking for a used car I was not looking for a mazda. After hearing a lot of good feedback from others I decided to give mazda a shot. When I arrived at the dealership I was immediately gree More

by Nero203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Ocasio
May 09, 2011

I found the overall experience in dealing with the Professionals at this dealership one of the best that I have ever had. I especially appreciated the time and understanding employed by Edwin Ocasio, More

by dhintz1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Ocasio,Adam Perruccio
May 01, 2011

I AM VERY PLEASED WITH THE SALE OF MY NEW CAR. THE DEALER WENT THE EXTRA MILE TO MAKE THIS SALE HAPPEN. I NEVER HAD A DEALER DO THIS FOR ME EVER. THE FINANCE MANAGER WAS GREAT HE GOT MY INTEREST RATE CHANGED More

by ROSAIREP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDWIN
March 29, 2011

We have bought a total of 4 vehicles from Modern Motors and have had nothing but great transactions each time. They take the time to listen to what you want and bend over backwards to help however they can More

by kpldodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed G, Sean M, and Mark M
November 16, 2010

I have always had great service at Modern Motors. The customer service at this dealership is unparalleled. I have recommended numerous friends/coworkers to Modern Motors and they always have great things More

by alicialynn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service and John in sales
September 28, 2010

Had very bad experience when the car I bought the day before in the daytime and picked it up the following evening in the rain. The car was parked outside in the rain and because it was dark I did not no More

by trish121386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DUANE
Oct 27, 2010 -

Modern Mazda responded

Trish, I am sorry you were unhappy with your experience here at Modern Motors. We strive to resolve every issue in a timely manner and to our knowledge we are unaware of any outstanding radio issues. We do have an open door policy and would like the opportunity to work with you on this matter. Please call or e-mail our Sales Manager, Dan Grosso at dgrosso@modernmazda.com or 860-283-4304.

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