
Modern Mazda
Thomaston, CT
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I shopped around with several differnt dealers. I knew exactly what I wanted and what I was willing to pay. Most other dealers played the sales game, which I had no interest in playing. This dealership an exactly what I wanted and what I was willing to pay. Most other dealers played the sales game, which I had no interest in playing. This dealership and the sales team was the only one that was up front and honest and what the incentives and pricing were. Ed Guinazzo was the sales rep that treated me the way I would treat any of my own clients. I'm looking forward to doing business with them again in the future. Jeff Cordisco More
Best dealer I'ver ever had the pleasure to deal with.The service department has alwatys gone above and beyond to get the job done right. I've always been a Ford man but will buy a Dodge truck from them becu service department has alwatys gone above and beyond to get the job done right. I've always been a Ford man but will buy a Dodge truck from them becuse theya re the only dealer i will go to. More
We have purchased 5 new vehicles in the past 15 years from various dealers and Modern Motors as been by far the best in customer service. Our salesman(Aaron) answered every question we had about our pur from various dealers and Modern Motors as been by far the best in customer service. Our salesman(Aaron) answered every question we had about our purchase immediatly and without hesitation. (very knowledgeable) Rachel was great to work with and made the pick up of our vehicle seamless. The finance department was excellent. We worked with Sean who explained every detail of every paper we had to sign. Nothing was rushed nor did we ever feel pressured. We would recommend Modern Motors without hesitation!!!! More
It was a pleasure to work with Larry Demaida at Modern Motors. He was very accommodating with meeting my needs. This is my third go-round with a Mazda vehicle. Motors. He was very accommodating with meeting my needs. This is my third go-round with a Mazda vehicle. More
I have purchased my last 4 vehicles from this dealership. The main reason I come back is this salesman Edwin Ocasio. I definatly like Mazdas, but of coarse there are other cars I like and are interested in The main reason I come back is this salesman Edwin Ocasio. I definatly like Mazdas, but of coarse there are other cars I like and are interested in sometimes. Then I think of past experiances with other dealerships and other salesman and I say to myself "no way" I'm going back to Edwin! You can tell he likes his job and he is so genuine. I never feel like he's just trying to sell something. I will always be loyal to him with my future purchases because of this customer service. More
Modern Motors was the fourth dealership that we went to. The first dealership that we went to, where we bought my wife's car, treated us poorly. They never followed through and told us many things that wer The first dealership that we went to, where we bought my wife's car, treated us poorly. They never followed through and told us many things that were untrue. The next two dealerships had no idea about the products that Dodge sold. I had to tell them what products they had and educate them. They also never followed through when they promised they would. We went to Modern Motors and immediately they knew what I was talking about and had a wide knowledge on the product in question. I was inquiring about the new Dodge Challenger. They were extremely friendly and very helpful. My wife and I look very young but they did not treat us like we were too young to be buying a new car. When we finally bought the new 2011 Dodge Challenger SRT8 in Green with Envy color and I called them constantly to see where in production it was, I was never greeted with disgust that AGAIN I was calling. Even when I was upset it was taking so long they took the time to talk to me and assure me that it was coming and that Dodge shipping takes forever. They kept up on it and even called the shipping company themselves to see if they could hurry the process along. In fact, the day that it came in Dave Kelly took a video of it coming off the truck so that I could see it and came in on his day off to finish all the paperwork with me. Never have we been treated so well. We would recommend this dealership to anyone and we will certainly be buying all of our vehicles from here in the future. Paul and Kim Hardy More
When I was first looking for a used car I was not looking for a mazda. After hearing a lot of good feedback from others I decided to give mazda a shot. When I arrived at the dealership I was immediately gree for a mazda. After hearing a lot of good feedback from others I decided to give mazda a shot. When I arrived at the dealership I was immediately greeted by Edwin with a friendly hand shake and smile. I explained to him what I was looking for and what my price range was and he showed me many different options. After debating between two different cars I made my decision and decided to chose a 2010 mazda 3. Edwin was extremely helpful throughout my entire experience and even dealt with my difficult father with a smile on his face. I had to pick up my car the following day and Edwin even came in on his day off to make sure everything was ready and prepared for me to take it home. I would highly recommend Modern Motors to anyone looking for a new or used car. I would also higly recommend asking for Edwin. Not only is he very friendly but he is extremely knowlegdeable about his job and unlike other dealers he did not pressure me into buying a car I did not want. More
I found the overall experience in dealing with the Professionals at this dealership one of the best that I have ever had. I especially appreciated the time and understanding employed by Edwin Ocasio, Professionals at this dealership one of the best that I have ever had. I especially appreciated the time and understanding employed by Edwin Ocasio, he was a joy to work with he did not pressure me. He did his best to provide me with answers to my questions as well as answers to questions I should have asked and did not. Edwin is a very personable gentleman and I was immediately at ease upon speaking with him. I think that salespersons in general could learn a lot from Edwin. I would, and will recommend to anyone I know to give Modern a chance to place then in a vehicle. Thank You More
I AM VERY PLEASED WITH THE SALE OF MY NEW CAR. THE DEALER WENT THE EXTRA MILE TO MAKE THIS SALE HAPPEN. I NEVER HAD A DEALER DO THIS FOR ME EVER. THE FINANCE MANAGER WAS GREAT HE GOT MY INTEREST RATE CHANGED WENT THE EXTRA MILE TO MAKE THIS SALE HAPPEN. I NEVER HAD A DEALER DO THIS FOR ME EVER. THE FINANCE MANAGER WAS GREAT HE GOT MY INTEREST RATE CHANGED THREE TIMES .NO OTHER DEALER WOULD HAVE DONE THAT FOR ME. I HAD A VERY POSITIVE EXPERIENCE. IF YOU ARE IN THE MARKET FOR A NEW CAR SEE MODERN MOTORS FIRST. More
We have bought a total of 4 vehicles from Modern Motors and have had nothing but great transactions each time. They take the time to listen to what you want and bend over backwards to help however they can and have had nothing but great transactions each time. They take the time to listen to what you want and bend over backwards to help however they can. Ed G is excellent-- if they don't have just what you want on the lot, he'll find one somewhere else for you and get it-- customer satisfaction really is his priority-- and no high pressure!! The service department is also excellent. They communicate well and deliver as promised. I would recommend this dealership to anyone looking for a great vehicle! More