Modern Chevrolet of Burlington

took my vehicle in for a recall, and had some issue with a loud noise in my motor. The Service department stated that it lifter is bad. I was fine with service department wkn on my vehicle. They left it o a loud noise in my motor. The Service department stated that it lifter is bad. I was fine with service department wkn on my vehicle. They left it outside slammed against another vehicle which for a whole week with out being worked on. I had to call on several occasions to Modern Service dpt., and left several messages before I had to go down there to physical complain to the service representative and they complied with pulling my vehicle inside daily. My vehicle was finally completed in 18 days, and when I get it and drive it back down the highway I have a issue with my air conditioner which has nothing to do with what I brought my vehicle in for. They tell me that I have to leave it again w/out a ride home so I had to drive back to and hope and pray that I will have my vehicle back in a timely manner. Never dealt with this type of Poor service without assisting you possible loaner or transportation back to work/home. Every dealership I purchase my vehicle from they MADE sure that they accommodate with a loaner or transportation especially knowing it was they mistake why I had to leave it there again. I will Never bring my vehicle back to Modern Chevrolet once I get this issue resolve. It will go to Durham or Greensboro dealership from now on!!! More

Second Car and still Smiling I bought another new car from Dick Shirley and will continue to let only their service department touch my vehicle. The service is great, the people a I bought another new car from Dick Shirley and will continue to let only their service department touch my vehicle. The service is great, the people are honest, friendly and knowledgeable and my car always runs like a dream! This service department is why my cars last and I’m safe on the road! Thanks to the very best service team anywhere! More

Great service and people but The service was exceptional as usual however the corvette driver door had greasy fingerprints where the technician opened and closed the door with the The service was exceptional as usual however the corvette driver door had greasy fingerprints where the technician opened and closed the door with the window down and on the handle black cars show everything they didn’t just wipe off had to use a detailer spray. More

Difficult problem - happy resolution We were having problems with an Engine Malfunction light which kept on lighting up. There are, we were told, many, many things which can cause that w We were having problems with an Engine Malfunction light which kept on lighting up. There are, we were told, many, many things which can cause that warning light to come on. First two fixes lasted only 2 or 3 days. But thanks to some recent in-service, the problem was resolved with a fuel pump replacement. So far - everything is working perfectly! Thank you service team! More

Great service Awesome service and not a long wait very professional and would recommend dick Shirley to anybody never had a problem of any kind and is a great deale Awesome service and not a long wait very professional and would recommend dick Shirley to anybody never had a problem of any kind and is a great dealership More

Oil Change, Tire Rotation, 5 Point Inspection I came in for an oil change which I had a coupon, tire rotation, and 5 point inspection also had windshield wiper replace, everything was done well. T I came in for an oil change which I had a coupon, tire rotation, and 5 point inspection also had windshield wiper replace, everything was done well. The prices were more than we expected to pay even though we had a coupon for the oil change. The service took more time than I had planned. Overall everything was great More

IT WAS A SMOOTH EXPERIENCE. WE PAID CASH, HOWEVER WE DID NO T RECEIVE OIR FREE DETAILED CARWASH NOR THE CHECK-UP SENSOR REPAIR. JOE WAS AN EXCELLENT DEALER. WE WILL PURCHASE AGAIN FROM HIM. T RECEIVE OIR FREE DETAILED CARWASH NOR THE CHECK-UP SENSOR REPAIR. JOE WAS AN EXCELLENT DEALER. WE WILL PURCHASE AGAIN FROM HIM. More

I was treated like royalty. I am always treated like I am a member of the family. The staff is always very helpful and are ready to answer any questions or do anything to make y I am always treated like I am a member of the family. The staff is always very helpful and are ready to answer any questions or do anything to make you feel like a family member. I simply would not deal with any other dealership. More