Modern Chevrolet of Burlington

Difficult problem - happy resolution We were having problems with an Engine Malfunction light which kept on lighting up. There are, we were told, many, many things which can cause that w We were having problems with an Engine Malfunction light which kept on lighting up. There are, we were told, many, many things which can cause that warning light to come on. First two fixes lasted only 2 or 3 days. But thanks to some recent in-service, the problem was resolved with a fuel pump replacement. So far - everything is working perfectly! Thank you service team! More

Great service Awesome service and not a long wait very professional and would recommend dick Shirley to anybody never had a problem of any kind and is a great deale Awesome service and not a long wait very professional and would recommend dick Shirley to anybody never had a problem of any kind and is a great dealership More

Oil Change, Tire Rotation, 5 Point Inspection I came in for an oil change which I had a coupon, tire rotation, and 5 point inspection also had windshield wiper replace, everything was done well. T I came in for an oil change which I had a coupon, tire rotation, and 5 point inspection also had windshield wiper replace, everything was done well. The prices were more than we expected to pay even though we had a coupon for the oil change. The service took more time than I had planned. Overall everything was great More

IT WAS A SMOOTH EXPERIENCE. WE PAID CASH, HOWEVER WE DID NO T RECEIVE OIR FREE DETAILED CARWASH NOR THE CHECK-UP SENSOR REPAIR. JOE WAS AN EXCELLENT DEALER. WE WILL PURCHASE AGAIN FROM HIM. T RECEIVE OIR FREE DETAILED CARWASH NOR THE CHECK-UP SENSOR REPAIR. JOE WAS AN EXCELLENT DEALER. WE WILL PURCHASE AGAIN FROM HIM. More

I was treated like royalty. I am always treated like I am a member of the family. The staff is always very helpful and are ready to answer any questions or do anything to make y I am always treated like I am a member of the family. The staff is always very helpful and are ready to answer any questions or do anything to make you feel like a family member. I simply would not deal with any other dealership. More

We always get good service at Dick Shirley. We have been customers at Dick Shirley for years and are always satisfied in our dealings with them. The employees are always polite, courteous, and h We have been customers at Dick Shirley for years and are always satisfied in our dealings with them. The employees are always polite, courteous, and helpful. More

oil change tire rotation easy check in ,wonderful waiting room, everyone was friendly and helpful,they came to waiting room told you when car was ready,when you got there they easy check in ,wonderful waiting room, everyone was friendly and helpful,they came to waiting room told you when car was ready,when you got there they new service you were there for no waiting More

My salesman is the reason for my rating. Ken over at Mazda! Ken over at Mazda is the reason I even considered my purchase. He has worked with me to meet all of the little things that matter and is really someo Ken over at Mazda is the reason I even considered my purchase. He has worked with me to meet all of the little things that matter and is really someone I would confidently send my own customers and friends to purchase a vehicle from. have purchased many new and pre-owned vehicles since 2004 from GM dealerships and have experienced a vast array of salesmen but Ken tops them all for professionalism, understanding the need and just flat nout kindness! More

Dick Shirley's service department has always treated us well The service department has always treated us very well and serviced our vehicles for the last 20 years. We don't take our vehicles to any other servi The service department has always treated us very well and serviced our vehicles for the last 20 years. We don't take our vehicles to any other service but Dick Shirley. More

Exceptional and Amazing Service I had to purchase a new vehicle quickly as I had an accident and totaled the 2015 Equinox I previously purchased from my dealership. Within 24 hours I had to purchase a new vehicle quickly as I had an accident and totaled the 2015 Equinox I previously purchased from my dealership. Within 24 hours of contacting my favorite salesman, Herbert Alfaro, he had procured the exact 2018 Equinox Premier I wanted and had it waiting for me. Grant Gregory in the Dick Shirley Finance Department set up my loan quickly and efficiently with no problems. They were very kind to accept my delayed check from my car insurance company for my totaled vehicle. This was the easiest and most pleasant car buying experience I have ever had. Dealing with the previous accident was a very trying and difficult experience on my end, but Dick Shirley Chevrolet treated me like I was their MOST IMPORTANT customer and I truly APPRECIATE that! I am a customer (both purchaser and for my vehicle service) for life with Dick Shirley Chevrolet. Thank you so very much. Lezlee Rutchka More