Modern Chevrolet

Did not install stuff that we were charged for so I think we should get reimbursed for that we should get reimbursed for that More

Close to home excellent dealership and service department. Excellent service technician and service writers. Very clean department. Excellent service technician and service writers. Very clean More

We were on our way from Gibsonville NC to Oklahoma when vehicle massage appeared warning of issue requiring attention that will result in speed maximum to reduce to 4 mph if not resolved. We detoured to cl vehicle massage appeared warning of issue requiring attention that will result in speed maximum to reduce to 4 mph if not resolved. We detoured to closes dealer arriving prior to opening. After opening, service manage introduced himself and proceeded to take our information. He was very courteous and suggested we wait in lounge while service technician examined the issue. He reported back periodically on status. First reports was major repairs was needed but returned stating they were testing DEF to confirm. Later came back saying DEF tested good and they could do a forced rejuvenation and programing and we could be on our way. I thanked him but also expressed my concerns over continuing to Oklahoma. We could return home and transfer to another vehicle as an option as It was over a 1000 miles with several places with no services. He assured me this was a fix and warning would not reappear. We got back on the road after 4 hours and $400+ payment ,thankful for the service. Truck done great for the next 6 hours (350 miles)Saturday . Sunday morning we continued our journey. After an hour driving through Nashville Tn the “Warning “ reappeared stating we could travel 88 miles before speed would began reducing, as stated earlier. We were forced to get a hotel in Jackson Tn so we can drive it to the Serra Chevrolet Dealer Monday morning. Now we are in Jackson Tn, 500 miles from home trying to figure out how or when we can get back home. More

Great experience the place was clean and the atmpshere was great. I would use them again was great. I would use them again More

My service advisor was Bill Dollaway. He was attentive and insightful while explaining the necessary repairs with excellent customer service. He was attentive and insightful while explaining the necessary repairs with excellent customer service. More

Great experience so far Lilliana was very great to work with and everyone else was great too will be back with and everyone else was great too will be back More

Great dealership, great folks to work with, excellent after-sales service! Modern Chevrolet has been in business a good number of years and knows what it takes to maintain repeat customers and excellent after-sales service! Modern Chevrolet has been in business a good number of years and knows what it takes to maintain repeat customers and excellent relationships. More

They were willing to help me get the vehicle I wanted. Everyone I talked with was friendly and helpful. Everyone I talked with was friendly and helpful. More

Very disappointed, lied to, belittled, rushing, total rip off. Finance guy was so RUDE, hateful and belittling would not recommend. Most horrible experience at a dealership we have ever experience. Tried to off. Finance guy was so RUDE, hateful and belittling would not recommend. Most horrible experience at a dealership we have ever experience. Tried to sell us a 2019 traverse that had glass in the passenger door and leaking roof. Then sold us a new traverse that said it only had 5 miles on it, lied we ended up with one that had 65 miles on it, also when salesman showed us online they had 4 and the base one we looked at with him had 5 miles and when I checked my phone to look at it more, it stated on the window sticker it was from the Winston Salem location, when we went back to see the one they had given us it actually came had Clemmons on the window sticker instead and more miles! They straight up lied to us. Completely lost our trust and wouldn't recommend to anyone, they could have done better than they did to us, most horrible experience ever at a dealership how we were treated. They should fix all this! More

Will help you get in a screwed up vehicle when it needs repair for same thing over and over again and still doesn’t work talk to general manager about options and he says he will check things out and get b repair for same thing over and over again and still doesn’t work talk to general manager about options and he says he will check things out and get back to you never expect a call back. Have had our car for over 7 months now yes we have a loaner but still making our payments and insurance Don’t even know how to update until I call and complain about not getting updates It’s very unprofessional and I wish we could get buyback or something else and just be done with the situation. Over 7 months is just a crazy joke More