Mitchell Volvo of Simsbury

Check up Came in for a check of brakes on a used car I purchased recently. They were honest. they told me nothing was wrong, brakes looked new and they did an Came in for a check of brakes on a used car I purchased recently. They were honest. they told me nothing was wrong, brakes looked new and they did an inspection. I received a timely phone call and when I picked up vehicle they did not charge me for the testing/diagnostic! Told me I was a new customer so no charge. What a delightful surprise. I’m going to them from now on if ANYTHING goes wrong w my car and I plan to do my maintenance there. Class act! More

Excellent communication and timeliness The drop off was easy. The service department called me promptly when my car was ready. At pick up the manager explained everything in detail that had The drop off was easy. The service department called me promptly when my car was ready. At pick up the manager explained everything in detail that had been done to my car. More

Professionals from Beginning to End! This was by far the easiest car purchase. The level of professionalism and transparency was as good as it gets. Every promise was delivered on and w This was by far the easiest car purchase. The level of professionalism and transparency was as good as it gets. Every promise was delivered on and we couldn't be happier! Thank you to the Mitchell Auto Group! More

Awesome Experience Ordered my 2018 x60 and it arrived! Ozzie from Mitchell Volvo was a pleasure to work with . The car is more than I hoped for. The staff was great i Ordered my 2018 x60 and it arrived! Ozzie from Mitchell Volvo was a pleasure to work with . The car is more than I hoped for. The staff was great in giving me my car tutorial! More

Sales experience - my Volvo The team at Mitchell went the extra mile to find an XC 60 that fit what I was looking for in a Volvo. The XC 60 is in high demand and there weren’t an The team at Mitchell went the extra mile to find an XC 60 that fit what I was looking for in a Volvo. The XC 60 is in high demand and there weren’t any models on the lot. However, within a few days Mitchell had a model that met all of my needs and within my budget (a car without all the extras!) Alan, Lou and Ozzy were very kind and helpful during the process. Excellent service and results. More

Buying a gently used 2017 XC60 I was hesitate to trade in my 2006 XC70 which I loved. However, my (new) XC60 is awesome! It will be even better when I understand all the new technol I was hesitate to trade in my 2006 XC70 which I loved. However, my (new) XC60 is awesome! It will be even better when I understand all the new technology. Thanks to Alane, Lou and Ozzie. More

saab service Rick P in Saab service is fantastic. Excellent customer service, honest and really knows his saabs!! Karen was very helpful as well and accommodating Rick P in Saab service is fantastic. Excellent customer service, honest and really knows his saabs!! Karen was very helpful as well and accommodating with an appt and a loner car. More

Professional and reliable service Have purchased 5 cars over time from mitchell Volvo. Their service reps and techs are professional and reliable. They try hard to please every custom Have purchased 5 cars over time from mitchell Volvo. Their service reps and techs are professional and reliable. They try hard to please every customer. I would not take my Volvo anywhere else. More

Recent Visit Mitchell always responds quickly to my need for service. When checking in, the representative listens carefully to my concerns, provides a full estima Mitchell always responds quickly to my need for service. When checking in, the representative listens carefully to my concerns, provides a full estimate of repairs. My car is returned when promised, professionally repaired, and just washed. Dennis, the intake representative is superb! More

Pleasant, enjoyable car buying experience, I gave top ratings because Mitchell Volvo earned it, I live approx 100 miles from Mitchells and found the car I want on their website. My first contac I gave top ratings because Mitchell Volvo earned it, I live approx 100 miles from Mitchells and found the car I want on their website. My first contact with Mitchells was a phone call to the sales Mgr/Ozzie who was professional and knowledgeable. More