Mitchell Volvo of Simsbury

The best dealer for service and sales! My family has The best dealer for service and sales! My family has purchased all of our vehicles from them for the last 30 years or so. Rick in Saab Service keeps The best dealer for service and sales! My family has purchased all of our vehicles from them for the last 30 years or so. Rick in Saab Service keeps me and my car safe. I know I am in good hands. Purchasing a vehicle is a delightful experience—the sales team is focused on finding the best car at a good price, with all the details to ensure comfort, pleasure, and safety while driving. More

These days no one expects that somehow car-buying will be a pleasurable experience. Personally, I approach it like a dentist visit - it is necessary and it will be over soon enough. I traveled to Mitchell Vo a pleasurable experience. Personally, I approach it like a dentist visit - it is necessary and it will be over soon enough. I traveled to Mitchell Volvo over hundred miles because they happened to have configuration I was looking for and were somewhat more "up-front" with their pricing that other dealers. It took two trips to get it all done though and at delivery I felt disrespected. I was told I needed to wait because another customer whose appointment was coming up soon could not possibly be asked to wait. Yes, they already charged my credit card. No big deal. What came after however is harder to swallow. A feature in my car required activation with AT&T that the dealer failed to complete prior to delivery. Four calls over a period of several days, four messages left with the receptionist and four promises of quick resolution. In return, nothing, crickets. True colors. Very disappointed. More

My Step Mom was going to buy an SUV here and had a very unpleasant experience with the manager. I was surprised since I had researched for her and found about all the good reviews here and in Facebook. I s unpleasant experience with the manager. I was surprised since I had researched for her and found about all the good reviews here and in Facebook. I should have checked in Yelp first! More

My service experience at Mitchell Volvo was exceptional. From my Initial call through service and departure meet all of my expectations. Sammi S did a terrific job from start to finish. Thank you. From my Initial call through service and departure meet all of my expectations. Sammi S did a terrific job from start to finish. Thank you. More

Service was prompt and efficient all issues resolved check in I was easy and fast Steve Norton is always caring and considerate of customers needs check in I was easy and fast Steve Norton is always caring and considerate of customers needs More

Mitchell Volvo of Simsbury is great. I experienced great customer service starting at the time I made my appointment through picking up my nice clean and serviced car. They even made picking up my car easy customer service starting at the time I made my appointment through picking up my nice clean and serviced car. They even made picking up my car easy with great shuttle service. More

MItchell Volvo service is always super. the service writer Steve is great to deal with,gets my car done on time and a car wash as well. writer Steve is great to deal with,gets my car done on time and a car wash as well. More

Mitchell (Steve Norton) has always taken great care of our cars. The Valet service makes doing business with Mitchell so easy. Without this service, we would have had to find another service organizatio our cars. The Valet service makes doing business with Mitchell so easy. Without this service, we would have had to find another service organization. We always feel comfortable with diagnosis and repairs are reasonable. More

Mitchell Volvo takes such good care of us. Kind, attentive, professional and efficient. Very happy with their services! Pleasant environment. We never have any complaints! Always happy with service attentive, professional and efficient. Very happy with their services! Pleasant environment. We never have any complaints! Always happy with service fine and service people at desk. My service dealer this visit was Steve Norton. More

they made the whole experience easy from covid protocol to Conference rooms state of the art facility not to mention the best part was the awesome price of the high-quality used car to Conference rooms state of the art facility not to mention the best part was the awesome price of the high-quality used car More