Mitchell Volvo of Simsbury

Service appointment on time, Prompt service. Samantha Savage, at the Desk was courteous and helpful. Work done and estimated cost correct. Savage, at the Desk was courteous and helpful. Work done and estimated cost correct. More

Seth was attentive, knowledgeable and helpful in our car purchasing process. He ensured we purchased a car we were happy with, could afford and ensured we knew the car inside and out before leaving the deal purchasing process. He ensured we purchased a car we were happy with, could afford and ensured we knew the car inside and out before leaving the dealership. More

Absolutely the best car buying experience I have ever had! Jessica and Dominic are great. I drove off the lot with a new 2022 S60 23 hours after I first walked onto the lot. I can’t say enough about them had! Jessica and Dominic are great. I drove off the lot with a new 2022 S60 23 hours after I first walked onto the lot. I can’t say enough about them. Thank you!!! More

I was from out of town and they squeezed me in. I was grateful. Thanks grateful. Thanks More

I purchased a new Volvo on 12/8. The car is having issues with the app and remote start and the service department can’t get me an appointment until 1/10. Disappointing. with the app and remote start and the service department can’t get me an appointment until 1/10. Disappointing. More

Very pleased with Mitchell service. I've been going to them for years and have never been disappointed with the quality of work they've done. Very dependable to work with. Kept me posted during the day them for years and have never been disappointed with the quality of work they've done. Very dependable to work with. Kept me posted during the day as to what was going on with my car. More

Implementation of this recall was quick and the interaction with service personnel was pleasant. My big issue is that in spite of a surge in COVID cases, no Mitchell employee wore a mask whereas ev interaction with service personnel was pleasant. My big issue is that in spite of a surge in COVID cases, no Mitchell employee wore a mask whereas every customer did wear one. Of lesser importance was the backless stools in the waiting area which were less than comfortable. Amenities available in comparable locations were not available. More

Everyone in the auto body shop were excellent. They were professional, knowledgeable and friendly. Very satisfied. professional, knowledgeable and friendly. Very satisfied. More

I have been a Mitchell Volvo Simsbury (CT) customer for over five years and the MVS team is simply a phenomenal Service and Sales team. Service Manager Sloan Waterbury and his team are always professional, over five years and the MVS team is simply a phenomenal Service and Sales team. Service Manager Sloan Waterbury and his team are always professional, responsive, friendly, efficient, organized, and rapid regarding service repair time. The team consistently goes above and beyond to help customers, and I will remain a loyal Volvo customer due to the stellar service I have experienced at Mitchell Volvo Simsbury over the years. Thank you Sloan and team!! More

Great service, customer friendly, honest. I’ve bought most of my cars here and have always been happy! most of my cars here and have always been happy! More