Mitchell Toyota - Service Center

Exceedingly helpful while on vacation While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by Mitchell to see whether it could be fixed. They took us in immediately, diagnosed and repaired the problem and treated us as regular customers. Not only that, they refused any reimbursement for the work. We would rate them as SUPER in the customer service area and highly recommend them---wish they were in our hometown! More

Great Experience as usual I have dealt with Mitchell Toyota for years and wouldn't go anywhere else. My salesman, Gary Mortenson, knows what I like and it is so easy to buy a c I have dealt with Mitchell Toyota for years and wouldn't go anywhere else. My salesman, Gary Mortenson, knows what I like and it is so easy to buy a car! I went in for service and came out with a great new car that I love. Plus I got a great deal on it. More

Great Dealership Mitchell Toyota is a great place to have your car serviced. I am satisfied with my last visit. I will continue to have my car serviced there. Cali is Mitchell Toyota is a great place to have your car serviced. I am satisfied with my last visit. I will continue to have my car serviced there. Cali is awesome! More

superior service department customer service I've been coming to Mitchell Toyota since I moved to West Texas two years ago. I moved from Houston and had to adjust quite a bit to West Texas. After I've been coming to Mitchell Toyota since I moved to West Texas two years ago. I moved from Houston and had to adjust quite a bit to West Texas. After two years I now happily call San Angelo home. I've always had my Prius serviced at Mitchell Toyota unless I happened to be in Houston when I needed to have my oil changed or whatever. My perception of the differences between the two is that Houston isn't as customer friendly because there's so many people in the area that they know they'll make a sale to someone or be their service provider. However, my experience with Mitchell Toyota has always, WITHOUT exception, been one of respect, professionalism, and a constant desire to make the customer happy. Once a business has proven to me that they will consistently treat me with respect and always provide me with excellent service, I become a customer for life. I look forward to buying all my future Toyotas from here as well as having them serviced in their excellently staffed service department. I'm one very happy customer, Corina E. Lozano More

Great service! Those guys knew what they were doing and got me on the road again. Price was fair and the noise I had has gone away. I recommend this service departme Those guys knew what they were doing and got me on the road again. Price was fair and the noise I had has gone away. I recommend this service department wholeheartedly. More

My name is Gary Maricle. I had to deal with your sevice dept. and was extremly pleased with the outcome. They were very professional and courteous. Work was done in a very timely fashion. I would recomm dept. and was extremly pleased with the outcome. They were very professional and courteous. Work was done in a very timely fashion. I would recommend this dealership to anyone. Overall experience was awesome!!! They had to replace the tires on my 2013 Tacoma pickup. There were no questions asked and did a job well done. Thank you, Gary Maricle More

They tried to overcharge us for a water pump $750 called numerous other toyota dealers and they said $350!!!! Tried to talk to them about it and at first got hung up on then called back and was told they wo numerous other toyota dealers and they said $350!!!! Tried to talk to them about it and at first got hung up on then called back and was told they would get bAck to us never did!! I know this is a small town but dont try and ripe people off!!! More