Mitchell Toyota - Service Center
San Angelo, TX
17 Reviews of Mitchell Toyota - Service Center
I am pleased to say I have been very happy with the service I have received from the day I bought my car through the different services I have had done, especially the kindness and professionalism of D service I have received from the day I bought my car through the different services I have had done, especially the kindness and professionalism of Dawn in arranging the needed services.. More
This is an excellent dealership. We have bought several cars from Mitchell Toyota and followup service has been excellent. The service manager, Dawn Walker, is always cordial a We have bought several cars from Mitchell Toyota and followup service has been excellent. The service manager, Dawn Walker, is always cordial and professional, ever ready to answer questions about the car updates or repairs. She is very accommodating in helping set up appointments. More
Rude and unhelpful This is the second time I've had my Sienna there for service, and both times it's been a miserable experience. I've had the same advisor both times an This is the second time I've had my Sienna there for service, and both times it's been a miserable experience. I've had the same advisor both times and she is incredibly rude. My work schedule makes it nearly impossible to make appointments, some days I get off at 10am, others 5pm and I know it sounds weird but I never know until I get there what it's going to be. Today I needed a simple flat repair and tire rotation, it look 90 minutes for the flat repair and then she said she couldn't get the rotation done without an appointment. It's a 15 minute job. I get that they're busy, but surely there's some way they could work it in, but she wouldn't have it. I try to always go to dealership service centers, but thanks to the treatment here I'll go elsewhere from now on. More