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Mitchell Toyota - Service Center

San Angelo, TX

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11 Reviews

11 Reviews of Mitchell Toyota - Service Center

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June 07, 2025

We purchased and serviced four car from Michael Toyota in seventeen years should tell you everything you need to know! More

by stevedroeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
June 06, 2025

Toyota in San Angelo is very friendly and efficient. Dawn is kind and helpful with anything you might need. More

by burkhalterl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 22, 2025

This is an excellent dealership. We have bought several cars from Mitchell Toyota and followup service has been excellent. The service manager, Dawn Walker, is always cordial a More

by adeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Walker
September 16, 2019

Rude and unhelpful This is the second time I've had my Sienna there for service, and both times it's been a miserable experience. I've had the same advisor both times an More

by Forbes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown advisor
Sep 24, 2019 -

Mitchell Toyota responded

Forbes, We regret to hear that your visit to the store did not meet your expectations. On any given day, we perform somewhere between 25-35 oil changes/tire rotations. This amount of volume requires us to depend primarily on appointments to make sure we allow the proper amount of time to adequately perform these tasks and to make sure our customer's time is utilized most effectively. I would invite you to give me a call so that I can visit with you and also get my service manager involved. We value your business and hope that you'll reach out to me. I can be reached at 325-653-2302. Sincerely, Shon Jones GM

February 10, 2017

Exceedingly helpful while on vacation While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by More

by very happy experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
January 19, 2017

Great Experience as usual I have dealt with Mitchell Toyota for years and wouldn't go anywhere else. My salesman, Gary Mortenson, knows what I like and it is so easy to buy a c More

by Antiquelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mortenson, Service dept., Shawn - Manager
May 29, 2016

Great Dealership Mitchell Toyota is a great place to have your car serviced. I am satisfied with my last visit. I will continue to have my car serviced there. Cali is More

by niceguy1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali
October 12, 2015

superior service department customer service I've been coming to Mitchell Toyota since I moved to West Texas two years ago. I moved from Houston and had to adjust quite a bit to West Texas. After More

by Corina Lozano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the employees
September 02, 2015

Great service! Those guys knew what they were doing and got me on the road again. Price was fair and the noise I had has gone away. I recommend this service departme More

by NancyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali Sanchez
April 14, 2013

My name is Gary Maricle. I had to deal with your sevice dept. and was extremly pleased with the outcome. They were very professional and courteous. Work was done in a very timely fashion. I would recomm More

by Bushman45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jowers, Tony Palmer, Cali Sanchez
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