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Mitchell Subaru
Canton, CT
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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415 Reviews of Mitchell Subaru
March 04, 2024
Our salesperson, Nicole, was excellent in every regard. The sales manager, however, was abrasive and off-putting. Overall, it appears that the dealership has much to offer. The sales manager, however, was abrasive and off-putting. Overall, it appears that the dealership has much to offer. More
by Blennon4
Employees Worked With
Nicole Mercier, Bill McCarthy, Joseph Cabrera
March 03, 2024
They are the best. Service staff is very thorough and complete, friendly and helpful. I really like the window into the actual service area so that you can watch your c Service staff is very thorough and complete, friendly and helpful. I really like the window into the actual service area so that you can watch your car being worked on. The waiting area is very comfortable. The Service Manager, Nick, is the best! More
by Skeezix
Employees Worked With
Nick, Tori
March 02, 2024
Mitchell Subaru is the best dealership. JASON was very helpful with my Subaru sport2024. This was my 4th Subaru and highly recommend this dealership. No high pressure and a comfortable b JASON was very helpful with my Subaru sport2024. This was my 4th Subaru and highly recommend this dealership. No high pressure and a comfortable buying experience. Thankyou Jason. More
by junekish
Employees Worked With
Jason Ford, and finance dept.
March 01, 2024
Lilyanna provided excellent service. Very pleasant and went out of her way to assist me with an issue. Also got it resolved. Great communication skills Very pleasant and went out of her way to assist me with an issue. Also got it resolved. Great communication skills More
by Mbszwaja
Employees Worked With
Lilyanna, Drew Paris
January 23, 2023
I've purchased two new Subarus from Mitchell in the last 4 months (October '22, January '23). They just do everything right. The fact that they have the best prices really only tells part of the story. 4 months (October '22, January '23). They just do everything right. The fact that they have the best prices really only tells part of the story. The dealership experience, from start to finish, is just first class and should be studied by others as the standard to meet. First of all, everyone is just so pleasant and welcoming. There is zero pretension, aggressive sales nonsense or opacity from anyone in the building. Secondly, they're up front, honest (I guess it's easy when you don't charge additional dealer markups or require add-ons) and just really pleasant to deal with. I somehow purchased two cars, both with trades and was in the dealership for an hour and half in aggregate. I have never had a smoother transaction at a dealership, let alone two. Nicole proved to be a trusted advisor and was just wonderful to work with. As a fairly jaded, 20 year+ buyer of virtually every mainstream brand, I'm really impressed with her knowledge and desire to help me get exactly the cars I wanted. It's not always easy, particularly in the current market. On the finance side, I worked with Josh. Again, no nonsense, just efficient, easy and honest. There was literally nothing added to the purchase order I didn't want or ask for. That's a first in a long time, perhaps ever. I was in and out of his office, and drove away with my new car(s) within a short hour. Grocery shopping is more stressful. It's almost like they just want to provide the easiest and most effortless buying experience; they want customer relationships, not just sales. Don't waste your time anywhere else. You're certainly not going to beat the price, and you won't beat the service and experience either. More
by Michael A
Employees Worked With
Nicole Mercier
