Mitchell Subaru
Canton, CT
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415 Reviews of Mitchell Subaru
Scheduling service was easy. When we arrived we were directed into the garage area for drop off. Many places do not do this, this was great. Pickup was also in the garage are When we arrived we were directed into the garage area for drop off. Many places do not do this, this was great. Pickup was also in the garage area another bonus. Place was spotless not a mess like some dealers. The service advisor was very helpful and got us started. We scheduled this service for an 18000 mile checkup no other services. When we got the bill it never mentioned 18000 mile complete just the individual components. Was 18000 mile done? Components seemed to match but hard to rell for sure. We also received a video from the service tech outlining service items which was a nice touch. Waiting area was very nice, recliners would have been a nice touch but hey its a dealer not a suite. Great dealer to buy and get a car serviced from. More
The book change went very smoothly and service people (Vinny) listened to my concerns about the windshield replacement and calibration the day before. The Monday after the oil change ibwent back over and (Vinny) listened to my concerns about the windshield replacement and calibration the day before. The Monday after the oil change ibwent back over and they disabled the lane departure pulling for me. I was concerned that there was a problem as this feature appeared after the calibration. Everyone was courteous and helpful. Thank you. More
Clean, welcoming and modern. Technicians and service advisors understand customer's issues and go the extra mile to resolve the issues. Technicians and service advisors understand customer's issues and go the extra mile to resolve the issues. More
Great service. Love the waiting area. I had my 2 yr old grandson with me and he loved watching all the cars getting serviced. He stayed still the whole time my car Love the waiting area. I had my 2 yr old grandson with me and he loved watching all the cars getting serviced. He stayed still the whole time my car was getting serviced that in itself was amazing. Mitchell Subaru is a top notch dealership. They are very customer service oriented. More