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Mitchell Subaru

Canton, CT

4.9
488 Reviews
Call Dealership (860) 693-7723
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71 Albany Turnpike

Canton, CT

06019

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488 Reviews of Mitchell Subaru

October 13, 2025

Kelly Pinkham was very friendly. I was going to go to a closer Subaru dealership (Vernon, CT), but the service dept there was not friendly over the phone. More

by KC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Pinkham
Report | Print
October 11, 2025

Excellent service and timely. My service advisor, Laura was extremely helpful, knowledgeable and kind. She helped me with coupons to lower the cost which was very helpful. More

by greenberet1975Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Oct 13, 2025 -

Mitchell Subaru responded

Thank you for sharing your experience with Laura and our team! We appreciate your kind words and are glad to hear you were so well taken care of. We hope to see you back at Mitchell Subaru next time!

October 11, 2025

They are very easy to buy or lease a car from and everyone is so accommodating. More

by paula.e.sanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Abate, Drew Paris, Joseph Cabrera
Report | Print
Oct 13, 2025 -

Mitchell Subaru responded

We appreciate your kind words, Paula, and we're glad we could help. Thank you for choosing Mitchell Subaru!

October 10, 2025

Bonnie should me excellent customer service but the finance department was horrible customer service that’s the reason for the rating of 1 they need to be educated on how to treat customers More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bonnie and finance manager
Report | Print
October 01, 2025

Very respectful staff. Do their best to satisfy customer’s needs. Would happily recommend to friends More

by Karreendelion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hurley, Sales Dept
Report | Print
Oct 01, 2025 -

Mitchell Subaru responded

We really appreciate you taking the time to leave Mitchell Subaru this awesome review, thank you!

October 01, 2025

They were fast and friendly. The work was well done. They eere very easy to schedule. More

by Speck21125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Report | Print
Oct 02, 2025 -

Mitchell Subaru responded

Thank you for visiting Mitchell Subaru! Our team looks forward to serving you again in the future!

September 30, 2025

Laura was great when I brought my crosstrek in for service on friday..I was also much appreciative to get a loaner vehicle too. I received a call / text / and video with recommendations / suggestions More

by Edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Sep 30, 2025 -

Mitchell Subaru responded

Hi Edie! Thank you for sharing your positive feedback about Laura and our team at Mitchell Subaru! We’re glad to hear you had a seamless service experience from start to finish. We appreciate your recommendation and look forward to serving you again. Safe travels!

September 29, 2025

Everyone i talked to in the Service Dept was friendly, helpful, honest and efficient. The waiting area is quite comfortable. More

by andrea.9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Report | Print
Sep 30, 2025 -

Mitchell Subaru responded

Andrea, we are delighted to receive your feedback! It was our pleasure to assist you, and we hope to welcome you back to Mitchell Subaru in the future. Take care!

September 27, 2025

The service advisore was very nice helpful. she help prioritize the work on my car since I could not afford everything at once. She gave me an extra $20.00 off bill which was appreciated! . More

by schneiderjeffery22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Report | Print
Sep 29, 2025 -

Mitchell Subaru responded

It's wonderful to hear that our advisor was so helpful, accommodating, and considerate. Thank you for choosing Mitchell Subaru! We hope to welcome you back next time. Safe travels!

September 19, 2025

Stunning facility, very professional staff. Terrific realtime video of technicians checking our the car and diagnosing issues- Dylan was very friendly and helpful. More

by Lbbdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conley, Drew Paris
Report | Print
Sep 22, 2025 -

Mitchell Subaru responded

Thank you for sharing your experience with Dylan and the team at Mitchell Subaru! We hope to work with you again in the future. Safe travels!

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