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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,187 Reviews

1,187 Reviews of Mitchell Nissan - Service Center

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September 02, 2021

Excellent automotive service. The staff in the service department are knowledgeable, friendly, courteous, and professional. I will continue to have my vehicle serviced by the professionals at Mitchell Nis More

by sandrasonny2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your great review!

September 01, 2021

It took an hour and a half for just a regular oil change on a Tuesday morning, that was the only issue. Everything else was good. More

by conlan.deery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your feedback. Have a wonderful day!

September 01, 2021

When I dropped my car off it was taken back for service within 15 minutes. Service representative was professional listening to my concerns. Completely satisfied More

by MICHAEL.W.NAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you Michael!

September 01, 2021

Very easy to make an appointment and the wait was very short. Nice and clean waiting area and bathrooms. I would highly recommend them. I bought my vehicle here in 2013 and been coming here for all my ser More

by MYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your recommendation!

August 31, 2021

They see to your needs and are willing to answer any questions you may have I also like the fact that they wash your car and vacuum it I never have time for that More

by RSWAMBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your great review!

August 31, 2021

I would recommend Mitchell Nissan to anyone looking for a quality vehicle, I have a well pleased customer for many years. Thank you Ted Thompson for all going to the extreme of satisfying your customer! More

by Olivia Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Olivia Stacy responded

Need a car, want quality service, want friendly saleperson's business? Stop by Mitchell Nissan and ask for Ted Thompson!

August 30, 2021

I recommend Mitchell Nissan as always, I just want the service department to be consistent. One visit, they show me everything about my car, on another visit they don’t. Usually they will break down stuff More

by dix.bridgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Aug 31, 2021 -

Mitchell Nissan responded

Thank you for your feedback. We will discuss this with our service manager and make sure you next visit is truly exceptional! Be sure to ask for Mike! Have a great day!

August 29, 2021

I always have problems with the service department. The constant up sale but cant get the service I need correct!. This time I asked for an oil change and tire rotation with NO CAR WASH. its was raining. More

by DNG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Winiarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Aug 30, 2021 -

Mitchell Nissan responded

Good morning and thank you for your feedback about your visit to our service department. We apologize because we strive for 100% customer satisfaction and want you to have a great experience while you are here. Our service manager has been informed of your visit and we will make sure your next visit is exceptional. Please reach out to Joy @ 334-347-9567 to schedule your next service. Thank you and have a great day!

Aug 30, 2021 -

DNG0 responded

Ok

August 27, 2021

Mitchell Nissan is a great car company to deal with. Their products are the best. Also, they are the friendliest, nicest and greatest people to deal with. More

by Woodee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Woodee responded

Great car dealership with nicest employees.

Aug 31, 2021 -

Mitchell Nissan responded

Thank you so much for your outstanding review!

August 25, 2021

Top notch! Michael and the crew did an outstanding job getting all of my accessories put on my vehicle! Great folks. Will recommend to everyone! More

by Michael Veasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mitchell Nissan responded

Thank you for the 5 star review Michael!

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