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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,187 Reviews

1,187 Reviews of Mitchell Nissan - Service Center

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September 14, 2021

Service takes too long. Even with scheduled appointment. The free wash offered with service is mediocre. They missed the whole top of the vehicle as well as under the door handles and a place on the back. More

by EmNic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Joy
Sep 18, 2021 -

Mitchell Nissan responded

I apologize but our service wash is designed to rinse off the vehicle and vacuum the front floorboards unlike running it through a car wash or getting it detailed.

September 10, 2021

Really nice person waited on me serviced my Nissan Frontier for a oil change and told me my left front strut was leaking. And it needs changing and I ask why it was leaky he told me all Nissan frontie More

by brenda.segars101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

September 10, 2021

I was having the hardest time finding the right part for my older model Pathfinder. I called literally dozens (no exaggeration) of parts stores and salvage yards. I was told either they couldn't find it, th More

by bonikins13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Johnson, and Ms. Joy, I'm sorry I can't remember her last name
Sep 18, 2021 -

Mitchell Nissan responded

Thank you so much for taking the time to leave us this awesome review!

September 10, 2021

The wait time was way less than I anticipated. I’m not sure if my name was announced once my car was completed or not, I did appreciate the service department calling me on my cellphone. More

by terrybass43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for taking the time to leave us this 5 star review!

September 09, 2021

Everyone is always friendly and makes me feel like I am important to them dealership is Always clean. My salesman always meets me before I can get inside. More

by jmabama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your great review!

September 08, 2021

Very efficient and timely on all my maintenance. Very willing to go that extra mile to make sure things are right. Very knowledgeable about their vehicles and products. More

by stafford_wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your nice review Wanda!

September 08, 2021

Very kind, and always do a good job. From sales to service at Nissan they’re always wonderful there I would recommend them to anyone More

by HOOTKY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your awesome review!

September 08, 2021

My service advisor was really helpful and friendly. I forgot about a recall I had, and he fixed it without me asking. I have always had a good experience at this location. More

by glennah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your nice review!

September 08, 2021

I have always found the service here top notch. The people are nice and have never failed to keep me informed whenever I have had my car in for maintenance. More

by mhosmun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your high rating!

September 02, 2021

Dropped off our Murano the night before and asked to pick up at noon the next day…and got a call it was done and ready two hours earlier than expected! More

by afolsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

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