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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,187 Reviews

1,187 Reviews of Mitchell Nissan - Service Center

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December 01, 2021

Everybody nice and professional get the job done very fast then they come out to tell u about what wrong with ur car More

by bruceiverson286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Dec 08, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

November 30, 2021

Great service,very friendly staff and very detail about what need to be done.thank More

by ANNISSIAwillisms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair
Nov 30, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

November 30, 2021

The service specialist were patient, answered all questions, and knowledge. I appreciate their professionalism displayed each time I returned to ask additional questions. More

by dng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mitchell Nissan responded

Thank you for taking the time to leave us this wonderful review!

November 29, 2021

It took longer than I was told it would take to work on my vehicle . More

by MCCRAYLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Mitchell Nissan responded

We are sorry for the longer than normal wait time. We strive for 100% customer satisfaction and are disappointed to hear your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future! Thank you and have a great day!

November 29, 2021

Everyone is always so courteous. Excellent customer service. I would highly recommend. I have bought my last 3 vehicles from them. More

by GJEVELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Nov 30, 2021 -

Mitchell Nissan responded

Thank you for taking the time to leave us this great review!

November 28, 2021

One of my tire would leak down had to put air in it 3 days I call they told me bring my car and they took care of it I didn’t have to wait long More

by OLASTARKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Mitchell Nissan responded

Thank you for your feedback and your 5 star review!

November 26, 2021

Very unhappy with the service after spending $1,433 took vehicle back still wanted to charge me another $100 an hour to do what they should have done in the first place !!! More

by jamesw0222
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Winiarski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Mitchell Nissan responded

Good morning and thank you for reaching out to us. We strive for 100% customer satisfaction and want to discuss this further with you. My service manager, James Snider, would like you to please call him at 334-347-9567. Thank you and have a nice day!

November 26, 2021

Friendly service. Excellent lobby to watch TV, gets a snack or connect to internet service More

by BEACHTIZAGERPINK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Mitchell Nissan responded

Thank you for your kind review!

November 23, 2021

Service was quick and easy! Helpful and friendly staff who communicated with me throughout the process! More

by jthrash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

November 19, 2021

Purchased several cars here and the service is always excellent. I can not think of any shortcomings they might have. More

by dionbottoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service department personnel
Nov 22, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

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