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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,188 Reviews
Call Service Center (334) 347-9567

1,188 Reviews of Mitchell Nissan - Service Center

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July 07, 2022

Always nice and friendly! Very fast service as always and highly pleased since we have been there. More

by JFARICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2022 -

Mitchell Nissan responded

Thank you for this awesome review!

July 07, 2022

Supposed to have Free Oil Change for life and rhey charged me 88.07 because the policy had changed? Paperwork always stated Free Oil Change for life. We have bought 23 cars not including family and fr More

by dng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Winiarski
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2022 -

Mitchell Nissan responded

We appreciate you buying 23 cars from us. When you bought your current vehicle we had stopped free oil changes for life and gave you 4 free oil changes as part of the transaction. You have received 6 free oil changes since you bought your current vehicle, we do not understand why you are so upset.

July 06, 2022

Staff is always friendly and is always very courteous! !! They do a great job all the time More

by teresa_marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2022 -

Mitchell Nissan responded

Thank you for this great review Teresa!

July 05, 2022

Was friendly, and kept me informed of truck progress in shop. Appointment was started on time. More

by wjo9162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2022 -

Mitchell Nissan responded

Thank you for this nice review!

July 04, 2022

The Service Department has always been good. Levi Green always is great. I always have my vehicle serviced there. More

by cowboytriker49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Green
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Jul 06, 2022 -

Mitchell Nissan responded

Thank you for this great review!

July 04, 2022

Great service, I was in and out in no time! My service advisor Nick was extremely professional! And the complimentary wash on my truck was better than a pay car wash! More

by eusticejt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2022 -

Mitchell Nissan responded

Thank you for taking the time to leave us this awesome review!

July 02, 2022

Went in for routine recall work they did and inspection told me my fluids were low instead of topping them off or even offering to charge me to top them off they send me on my way More

by patrickmodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly Cullum
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2022 -

Mitchell Nissan responded

Good afternoon Patrick! After speaking with my service advisor I realized it must have just been a miscommunication. She said you need your fluids topped off on your next visit based on the recommended maintenance schedule for your vehicle. Thank you and have a nice day!

Jul 07, 2022 -

patrickmodell responded

I must be confused as the circles that were marked coolant red circle meaning required immediate attention automatic transmission fluid red circle requires immediate attention is a bit confusing as your saying they need attention on my next service. Interestingly enough there is a yellow circle option that means may need future attention which according to your reply is the case. I appreciate the response however let’s be real I’m smart enough to know the difference between needs immediate attention and may require future attention. That’s a class you may want to have with your service department. If they felt something needed immediate attention they should have discussed it with me and given me the option to have it resolved then. Instead I was sent on my merry way. Your response is at best ill informed and at worst a sad attempt at CYA

July 02, 2022

Great service and maintenance. Gets you in and out in a timely manner. Mitchell Nissan is great! More

by fenn.natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens, Levi Green
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Jul 06, 2022 -

Mitchell Nissan responded

Thank you Natasha!

June 30, 2022

Very courteous, and hospitable. Timely, very detail in what was wrong with the vehicle, I really felt secure. More

by Mary k Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the name!!
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Jul 01, 2022 -

Mitchell Nissan responded

Thank you for your 5 star review Mary!

June 29, 2022

Went to get cracked windshield repaired. On time appointment. Quick service. However repair was poor quality and when I asked was told that the crack was sealed looks bad. More

by Rwilli3429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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