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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,188 Reviews

1,188 Reviews of Mitchell Nissan - Service Center

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August 20, 2022

Service was 100%better this time. Employees were friendly and courteous and explained my service. More

by dmullen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Aug 25, 2022 -

Mitchell Nissan responded

Thank you so much for your 5 star review!

August 17, 2022

Best dealership in town. My family has bought all our cars here. Great sales and service departments. More

by LYDIAGALLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens, Levi Green
Aug 19, 2022 -

Mitchell Nissan responded

Thank you Lydia!

August 17, 2022

more oil change coupons …it would be nice to get one monthly thanks Carmon Avan More

by carmon.avan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can Stephens, Cam Stephens, Rusty Adair, Levi Green
Aug 19, 2022 -

Mitchell Nissan responded

Thank you for taking the time to leave us this review! Check out our online coupons at mitchellnissan.com. We hope you have a great day!

August 17, 2022

Very nice and accommodating. Got work done timely and shuttled us to a retail store More

by ODISGUNTER79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens, Levi Green
Aug 19, 2022 -

Mitchell Nissan responded

Thank you for taking the time to leave us this great review!

August 15, 2022

I look forward to to going to Mitchell's for service even thought it sometimes costs me money, but always reasonable and only when needed. More

by LAWRENCE4448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens, Levi Green
Aug 15, 2022 -

Mitchell Nissan responded

Thank you for your 5 star review!

August 15, 2022

Would not warranty truck went to another dealer and they warranty every part needed to fix the problem under factory warranty More

by jhorton1979
Recommend Dealer
No
Employees Worked With
Nope
Aug 15, 2022 -

Mitchell Nissan responded

Thank you for your feedback about your recent visit to our dealership. We apologize that you were dissatisfied and we would like to hear from you so we can better understand the situation and improve customer satisfaction. Call us at 334-347-9567 and ask for Joy Gibson, the Owner Loyalty Manager.

August 13, 2022

Two fold issues. Last service was completed to fix a stuck seat heater control knob. Second time in for this problem. After service was complete and I was given my Mu More

by tkeener21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Rankin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mitchell Nissan responded

Thank you for your feedback about your recent visit to our service department. We are sorry to hear you had a frustrating experience , but we really appreciate you bringing this to our attention. Your feedback helps us do better. We will be more than happy to have a service technician or manager to ride with you to investigate your moonroof rattle. Stop by anytime Mon-Fri 7am-4pm and ask for James, the service manager. We hope you have a nice day

August 12, 2022

I was on a trip and needed service within a short notice time frame. They were able to get me in the next day without an issue. Service was done correctly within a reasonable time frame. If I am in their More

by hillabrandb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mitchell Nissan responded

Awesome! We are glad your experience was above your expectations! Have a nice day!

August 12, 2022

Everything was handle very professionally with no problems they was courtesy and polite eager to help. More

by Prina74
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mitchell Nissan responded

We are glad you enjoyed your experience here at Mitchell Nissan!

August 12, 2022

Very prompt not a long wait satisfied with the oil change the rotation of tires and car wash More

by Glenda Crenshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Thompson
Aug 15, 2022 -

Mitchell Nissan responded

Thank you Glenda! We appreciate your 5 star review!

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