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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,188 Reviews

1,188 Reviews of Mitchell Nissan - Service Center

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June 09, 2023

Professionally handled the return for service to fix a problem that occurred from the initial service. More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Service department has really gone down hill! !! Have to make appointments to get oil changes even done. Staff has a I don’t care attitude. More

by ASHLEY_TINSLEY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Winiarski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mitchell Nissan responded

Thank you for the review. We do have a Appointment Coordinator in place to manage all the the Service appointments. We do this to minimize the time frame that customers have to wait while getting service work performed. We do also accept Walk-Ins throughout the day. We apologize if you were told something different. If you would like discuss this further please feel free to reach out to our Service Manager at 334-347-9567.

June 08, 2023

The staff was very cordial and there was no problem asking questions, prompt in answering. Really appreciated the car wash, thought they vacuumed interior at one time. More

by SUSANWILK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Everything was great. The questions I asked was answered and I felt comfortable with the answers. More

by WOODDWELLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Nice employees! Didn't take too long this time. Wish they would leave my seat settings alone because of my back problems More

by KMALONE007.KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I always get first class treatment when I bring my car in for service and cleaning More

by jwsanders50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Great service, friendly employees, good work performed. Questions answered, clean restrooms and d break area. More

by Tr1jpgulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Customer service is always good. They have a clean organized waiting room. Wait is average.. More

by PSBB57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair
June 07, 2023

Professional service with a friendly environment. Clean & comfortable waiting area with complementary drinks and snacks. More

by MOBBKADFKKASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Friendly and caring staff. Paid close attention to my concerns and what needed attention. Highly recommend. More

by LORINELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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