Mitchell Nissan - Service Center

Snacks in the lobby service was really fast and didn’t take long to change oil take long to change oil More

The dealership’s customer service is overall great. However, the service dept needs to work on their communication with clients - specifically what vehicle issues they are finding / fixing & what is th However, the service dept needs to work on their communication with clients - specifically what vehicle issues they are finding / fixing & what is their importance… More

Expensive! It was too expensive,charge too much an hour,could have left battery case in since can't be replaced It was too expensive,charge too much an hour,could have left battery case in since can't be replaced More

5 Great customer service! Staff is always friendly and helpful. It's hard for me to make an appointment with the hours I work. When I pull in to the dealership for my oil chan Staff is always friendly and helpful. It's hard for me to make an appointment with the hours I work. When I pull in to the dealership for my oil change Nick always works me in. More

No pressure They go out of there way to help you They remember you and are very polite remember you and are very polite More

Great service; I stated I had a time constraint this time and they exceeded my expectations. and they exceeded my expectations. More

The most helpful service department I have found, from the service counter, the service technician, all the way to the cashier. I was keep informed and vehicle was completed is less time than expected. the service counter, the service technician, all the way to the cashier. I was keep informed and vehicle was completed is less time than expected. More

Very good. Don’t like being told how many words to use when less is enough! Don’t like being told how many words to use when less is enough! More

At this point, I feel like the technicians are guessing and not fixing my vehicle properly. I had a “new transmission” put in in May that was almost $5k. It was told to me that some valve was ripped and re and not fixing my vehicle properly. I had a “new transmission” put in in May that was almost $5k. It was told to me that some valve was ripped and replacing that, which was over $500, was the problem. Then it turned into the transmission going bad. June 3rd my engine light comes on and my vehicle is shaking uncontrollably. It was taken to the dealership on June 5th, I was told I needed coil packs. I went back on Wednesday June 7th because it feels to be that the gears are shifting very hard. A technician drove it with me and told me it was fine and the “shifting was a simulation” because it doesn’t actually shift gears. Here it is June 11th and the engine light is back on. At this point, I feel like I’m being taken advantage of and will either have Geico investigate or get a lawyer involved because how can I keep taking it back for similar problems? I have wasted over $6k at this point and am starting to believe they aren’t fixing anything at all. My husband will be up there Monday morning to bring this to get checked. This is ridiculous. More

Mitchell Nissan is always dependable, reliable and does a good job on the service of my car. Mike in the service department is always so helpful in the scheduling and maintenance of my Nissan. That is why good job on the service of my car. Mike in the service department is always so helpful in the scheduling and maintenance of my Nissan. That is why I continue to buy from Mitchell Nissan. M.S. More