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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,187 Reviews

1,187 Reviews of Mitchell Nissan - Service Center

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July 26, 2023

They tried to charge me over 4 thousand more than the internet price. I showed them the internet price and said they were sorry for their mistake. I wouldn’t buy a vehicle from them just because of this. More

by DNG0
Recommend Dealer
No
Employees Worked With
Nicholas Rankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedy Tezoco
Jul 26, 2023 -

Mitchell Nissan responded

I have looked through my records. Can you please reach out to me to discuss what you are talking about? My name is Ross Bonura I am the General Sales Manager at Mitchell Nissan my cell is 334-464-4284.

Jul 27, 2023 -

Mitchell Nissan responded

I asked a few more questions and you had a bad experience at our Dodge dealership...Not Mitchell Nissan. Please call Ross with any questions at 334-464-4284. If you will, please remove the negative review. You have the wrong dealership.

Jul 27, 2023 -

DNG0 responded

I’ve deleted it. Sorry for the confusion on my part

July 22, 2023

They treat you like family totally professional and happy to see you and remember who you are I would recommend them to everyone and I do More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair, Levi Green
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 22, 2023

The service advisor was awesome and very helpful. Free bottled water in wait area would be nice More

by JASTAMJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Mitchell Nissan responded

Thank you for taking the time to leave us this review about your recent visit with us here at Mitchell Nissan! We appreciate you

July 21, 2023

Best service always knowledgeable and professional about what they are doing when it comes to the job More

by KYO860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Adair, Levi Green
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 21, 2023

The service at Mitchell Nissan was very good and the staff was very professional, courteous, and friendly.. More

by WALKER-BECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Green
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 21, 2023

Friendly and helpful and I was very impressed by the quality and cleanliness of the waiting room and show room keep up the great work. More

by TEAGUERICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 20, 2023

Great service. Michael was very polite and helpful, he also kept me updated throughout the day. More

by KELVCAMILLO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 20, 2023

I love Mitchell Nissan, They are a friendly dealership. When I go to have my vehicle work done. It do not take all day. They do a good job. And I just love them may God keep on you all More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

July 20, 2023

I bought four vehicles from Mitchell Nissan and would have highly recommended them in the past. I will never purchase another vehicle from there nor will I recommend anyone to go. I purchased a new car, More

by TONYATRIPAAAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Jul 20, 2023 -

Mitchell Nissan responded

Tonya, We appreciate you purchasing four vehicles from us. We are grateful for your business. We will continue to help you anytime you or your family need anything. We were happy to go get one of your vehicles and tow it to the dealership to help you out. We were happy to take care of the tow bill. As far as the certified pre owned Nissan Altima you are referencing in your comment, we gave you a carfax at the time of the sale. The carfax did not show any damage. Nissan also ran a carfax and it did not show any damage. We did not do anything incorrect with your purchase of your certified pre owned Nissan. We are sorry that you felt like we were rude in discussing your problem yesterday. We will continue to help you in any way we can.

Jul 20, 2023 -

TONYATRIPAAAAA responded

You were absolutely rude both managers and as far as the car that I purchased that had to be towed in that was completely your service department’s mistake that left my daughter on the side of the road! I bought that car and it was supposed to have had work done and the problem wasn’t fixed so it was brought back a couple of days later for another part for the same problem and then the next day she was on the side of the road so yes it was your problem do not act is if you did me a favor! You sold me a new car for 30,000 2 months ago when I found out it had previously been wrecked and you say nobody knew about it you got completely disrespectful with me and disregarded everything I showed you to prove it had been wrecked! Then when I want to trade it in to get a new car which I thought I was buying to begin with you want to try to give me 22,000 for my car! Never again will I come there or recommend anyone! You didn’t want to resolve the issue you made the sell and didn’t want to correct anything after that!

July 20, 2023

It was a good service experience. The vehicle was ready in the amount of time that they said it would be ready. Very pleased with the service. More

by GCARLISLE800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Green
Aug 02, 2023 -

Mitchell Nissan responded

Thank you for your 5 star review!

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