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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,187 Reviews

1,187 Reviews of Mitchell Nissan - Service Center

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June 08, 2021

I took a survey a while back and answered that I would buy a new car if my payment didn’t change. I was happy with the trade. More

by Waite124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Amerspek
Jun 11, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

June 07, 2021

Very clean and set up well. All associates we very friendly and smiling. Work was done fast and all questions were answered. Very good visit. More

by kennyar512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mitchell Nissan responded

Thank you Kenny!

June 07, 2021

They go above and beyond to service your vehicle. Love them. Nicholas, James and Heather worked very hard to fix my car and implement my extended warranty. More

by tamiforehand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name is Heather. She was wonderful.
Jun 11, 2021 -

Mitchell Nissan responded

Thank you Tami!

June 05, 2021

Did not fix my air or dash like I asked said they could not recreate the problem and when I got in my car to leave it was doing exactly what I told them was wrong with it. I traded in my Nissan and will ne More

by Esteele_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jun 08, 2021 -

Mitchell Nissan responded

Good afternoon Ms. Steele, thanks for sharing your feedback. We would have loved to addressed your concern during your visit to our dealership but we could not duplicate it at that time. We strive for 100% customer satisfaction and we are sorry your experience didn't match your expectations.

June 04, 2021

My vehicle was taken in at the scheduled.time. I had great customer service from Nicholas and Tatum Mitchell. We have been doing business with Mitchell for several years mainly because of the friendly o More

by jreese105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mitchell Nissan responded

Thank you Mr. Reese!

June 04, 2021

Dealership stood by its word and made it right even after the sale. Thanks for being an honest and caring dealership. this is my second vehicle from them and I’ll use them again in the future More

by beat.eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

June 03, 2021

Outstanding service. Made appointment and they got me in and out in a reasonable time. Very friendly staff and facility is very clean. Great management! More

by steve thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mitchell Nissan responded

Thank you Steve!

Jun 09, 2021 -

steve thompson responded

Thank you for the outstanding service. Steve Thompson

June 02, 2021

So very friendly so very helpful willing to help wherever needed the entire dealership is great rusty sold me my car he is wonderful. Will definitely go back More

by Fharrelson82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Jun 09, 2021 -

Mitchell Nissan responded

Thank you for your 5 star review!

June 02, 2021

Everyone friendly and helpful. They explain what they did or what needs to be done. The salesman are helpful and everyone listens when you need to ask questions and get things clarified More

by er1strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Jun 09, 2021 -

Mitchell Nissan responded

Thank you for taking the time to leave us this nice review!

June 01, 2021

We were able to get in right away. Got a new set of tires in no time. Very clean service area and waiting area. Pleasant employees. More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mitchell Nissan responded

Thank you Debi!

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