Mitchell Chrysler Dodge Ram
Simsbury, CT
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55 Reviews of Mitchell Chrysler Dodge Ram
Service is thorough and detailed. Technicians are competent and the included video of your vehicle on the lift is really cool. Service advisors are competent and time efficient. The w Technicians are competent and the included video of your vehicle on the lift is really cool. Service advisors are competent and time efficient. The waiting area is clean/comfortable. Curtesy van to bring you to wherever and pick you up when your vehicle is ready. Pleasant experience at Mitchell Dodge! More
Thanks to Chris, the service advisor, I had an exceptional experience at the Mitchell Chrysler Dodge Ram Canton. Chris went above and beyond to squeeze us in for a service on our daughter’s Jeep b exceptional experience at the Mitchell Chrysler Dodge Ram Canton. Chris went above and beyond to squeeze us in for a service on our daughter’s Jeep before she headed back to college. He was incredibly attentive, helpful, and professional throughout the entire process. Chris even informed us about free oil changes we hadn’t used—something the dealership where we bought the Jeep never mentioned. His outstanding service truly changed our experience, and I can’t speak highly enough of him. Chris is a valuable asset to the organization, and we’re grateful for his assistance! More
Tremendous personnel across the board. They went above and beyond to make sure everything was perfect. I highly recommend them for both sales and service! They went above and beyond to make sure everything was perfect. I highly recommend them for both sales and service! More
Excellent all around. I would highly recommend this dealer to anyone in the area. I bought my Jeep 6 months ago, but just heard about this site and wanted to share my expe I would highly recommend this dealer to anyone in the area. I bought my Jeep 6 months ago, but just heard about this site and wanted to share my experience. I rarely (if ever) write online reviews, positive or negative, but my experience here was above and beyond what I expected, so alas here I am. Wyllys, Lou, and Paul were all incredible to work with. They understood my needs, offered me a fair value for my trade-in, and I never felt pressured to buy anything I didn't want. The car was in amazing condition and have had no issues whatsoever in the first 6 months. During the buying process, there were some complications due to my trade-in being registered out-of-state. Lou did all the legwork on his end and made it so there was no extra effort required of me on my end. Lou was also very efficient through the financing process, which I appreciated since I had an evening work event that night. Wyllys also followed up with a nice text around the 6 month mark to make sure I was happy with the vehicle, and just generally doing well. There was no pressure to purchase any additional protection/service etc. This is a great example of the type of establishment this is and the quality of the people who work here. I do think as time goes on, the most successful dealerships will be the ones who make the buying process as straightforward (and pleasant) as possible. These guys do that exceptionally well. I am excited to see what the future has in store for this group. And if I am still in the area in 5 years, I will buy my next Jeep here. Thanks! More
What a great experience. Steward and Lou were great to work with. Got me what I wanted and made the deal quick and easy. Thanks again. Cheers Steward and Lou were great to work with. Got me what I wanted and made the deal quick and easy. Thanks again. Cheers More
Mitchel CDJR is the best! !!! GREAT staff, Special shout out to John the sales person , Paul the Sales manager, and Lou the finance manager. They made this experience enjoyable !!! GREAT staff, Special shout out to John the sales person , Paul the Sales manager, and Lou the finance manager. They made this experience enjoyable and flawless. I would recommend this dealership to anyone in the market for a new Vehicle .I promise you, you won't regret it.. Thanks Again guys!!!! More
We worked with David (sales mgr) with my sons first car a 2018 Charger GT and David was very pleasant and took care of anything he needed help with. Then we worked with John Ward for my sons second car purch 2018 Charger GT and David was very pleasant and took care of anything he needed help with. Then we worked with John Ward for my sons second car purchase of a 2022 Charger Scat Pack. John was quick to find out what accessories and options were wanted for the new car and priced it out and ordered it. With the supply chain and how terrible it is currently in the world it was amazing to receive a call as fast as we did to let us know the car had arrived. From start to finish was quick with no issues arising at all. Thank you John! Also Lou Martin was amazing explaining the financing process and all the warranties and options available to my son with his new vehicle. This location and its employees are always a pleasure to walk into and the service department is always very helpful and quick to get you in and out in a timely manner. This location makes everything painless and wonderful. Thank you! More
Mitchell dodge is reliably professional and dependable when servicing our Dodges. Staff communications with us are always informative and comprehensive, and the services performed are top rate. Althoug when servicing our Dodges. Staff communications with us are always informative and comprehensive, and the services performed are top rate. Although we drive by other , closer service centers along the way, we choose to drive the extra distance to use Mitchell Dodge with confidence and peace of mind. More