Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
Sort by
February 26, 2020
Thank you Anitra, Mitchell has an Thank you Anitra, Mitchell has an exceptional staff. I’m always treated like family when at the facility, Stan and Josh have become gr Thank you Anitra, Mitchell has an exceptional staff. I’m always treated like family when at the facility, Stan and Josh have become great friends over the last few years, the service department is well managed with professional customer service. Megan your service writer goes above and beyond with her professional approach to assure all service request are met. As a manager of a large department myself of customer service Mitchell is honored daily to have such a strong staff representing their business. Thanks Sincerely David Bailey More
by BAILEY.DAVID
Verified Customer
February 24, 2020
Fast, friendly, accurate service! Every time i go there for anything, i get quick, accurate, and friendly service. Even the one time my apt time got mixed up and i had to sit and wait Every time i go there for anything, i get quick, accurate, and friendly service. Even the one time my apt time got mixed up and i had to sit and wait a while, they made up for the mistake on my bill. I always go to them because Dothan has the worst service every time i would go there. More
by starfish_0023
Employees Worked With
not sure what her name was
February 21, 2020
Long wait Had to wait 2 hours for an oil change and tire rotation. If this happens again I will go to a different dealership for service. Service reps were very Had to wait 2 hours for an oil change and tire rotation. If this happens again I will go to a different dealership for service. Service reps were very nice, but making me wait this long is unacceptable. More
by davidmidgett
Employees Worked With
Megan Sutley, Justin Woytek
February 21, 2020
Fast and courteous service. Would recommend to anyone Waited on jeep and did not take very long Enjoyed the waiting room especially the coffee and snacks Waited on jeep and did not take very long Enjoyed the waiting room especially the coffee and snacks More
by bohunt52
Employees Worked With
Alan Daniels, Megan Sutley
February 21, 2020
Great service love to see that friendly smile in the morning Showed up with no appointment hoping to get something taken care of. The staff Is always great any time I am in for something. Had the best price I to Showed up with no appointment hoping to get something taken care of. The staff Is always great any time I am in for something. Had the best price I town for what I needed to get done More
by MICHAEL.W.NAGLE
Employees Worked With
Megan Sutley
February 18, 2020
Quick & efficient. Always prompt and on time. Very friendly and very knowledgeable. Waiting room is always nice & clean. Would highly recommend Mitchell Chrysler, Dodge Always prompt and on time. Very friendly and very knowledgeable. Waiting room is always nice & clean. Would highly recommend Mitchell Chrysler, Dodge and Jeep Ram. More
by VIRGINIATAYLOR58
Employees Worked With
Alan Daniels, Megan Sutley, Justin Woytek
February 17, 2020
Had scheduled appointment for Saturday arrived and appt was made for wrong day . Service department was great and took care of my car the same day as fast as they could . Very satisfied with dealership on was made for wrong day . Service department was great and took care of my car the same day as fast as they could . Very satisfied with dealership on service and sales great experience on both sides. More
by skmorris70
Employees Worked With
Megan Sutley
February 14, 2020
Service was good when appointment was made it was quick to get me in unlike there competitor a 2 plus week to get in , chris the mechanic was very good and knowledgeable. to get me in unlike there competitor a 2 plus week to get in , chris the mechanic was very good and knowledgeable. More
by blackbart36350
Employees Worked With
Megan Sutley
February 13, 2020
Full Service The service I received on my Dodge Durango was fast and complete. The service department communicated early and often keeping me in the loop througho The service I received on my Dodge Durango was fast and complete. The service department communicated early and often keeping me in the loop throughout the process. They did exactly what I needed them to do and did not find more-than I expected for a 120K+ mileage vehicle that had never had any major service before. More
by Jim S.
Employees Worked With
Alan Daniels
February 13, 2020
THEY WAS FAST TODAY GETTING OIL CHANGE GOOD DEALERSHIP TO WORK WITH. THE EMPLOYEES ARE EXCELLENT. THEY WILL HELP YOU ANY WAY THEY CAN. THAT WHY ME AND MY HUSBAND ALWAYS COME BACK TO THEM. GOOD DEALERSHIP TO WORK WITH. THE EMPLOYEES ARE EXCELLENT. THEY WILL HELP YOU ANY WAY THEY CAN. THAT WHY ME AND MY HUSBAND ALWAYS COME BACK TO THEM. More
by EDNAL.MARKS
