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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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April 02, 2024

Fast, responsible, organized, nice pace. If I have any problem I would definitely come back More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard or “Richie”
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April 02, 2024

Got vehicle back quick. Work was done properly. Will probably return for service next time More

by redvstar1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2024

Richard was up front and honest the repairs required on my vehicle. A pleasure to work with. More

by pkalagian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sirjoosingh
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April 01, 2024

Jessica and her team are the best. Everyone was so polite. Work was completed fast More

by jbeckham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2024

Very professional in keeping me updated. Waiting area was clean and relaxing while waiting for my service to be completed. More

by pbrooks1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 30, 2024

Kiaira, Tay, Greg and the rest of the team at Mitchell Ram Dodge are very professional and great to work with. More

by GWFULMER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Kiaira, Tay, Greg, and the rest of our team provided you with professional and excellent service. It's always our goal to make every interaction with our customers as positive and seamless as possible. We truly appreciate your feedback and your business. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to the opportunity to work with you again in the future!

March 29, 2024

Very good customer service, excellent communication throughout the repair process. And very understandable in addressing the concerns I had about the problems with my car. I recommend them. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Johnny, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our customer service to be very good and our communication excellent throughout the repair process. Addressing your concerns and ensuring your satisfaction is always our top priority. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out.

March 29, 2024

Had to wait for PTU to be shiped from factory that was under warranty. Other than that everything was great. could have washed car as it sat there a few weeks in the weather (polen) More

by CBSBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing us for your repair needs. We apologize for any inconvenience caused by the wait for the PTU to be shipped from the factory, even though it was under warranty. We're glad to hear that overall you had a great experience with us. We'll definitely take your suggestion into consideration regarding washing cars that may be parked for an extended period, especially during pollen season. Your input helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future.

March 28, 2024

From the moment I stepped into the Dodge dealership, I knew I was in for an exceptional experience. The staff greeted me with genuine warmth and expertise, guiding me through their impressive inventory wi More

by keshawn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Wow! Thank you so much for sharing your outstanding experience with us! We're thrilled to hear that from the moment you walked in, you felt welcomed and valued by our team. Providing genuine warmth, expertise, and patience is what we strive for, and we're delighted it made your car-buying journey exceptional. It's fantastic to know that our transparent communication and efficient service made the purchasing process seamless for you. Your recommendation means the world to us, and we're here to continue providing top-notch service and support whenever you need us. Thanks again for choosing us, and we look forward to serving you again in the future!

March 28, 2024

Ms Nash was very helpful, pleasant and professional. The entire staff was great. The Service Waiting Area was clean and quite. It also had snacks available for their customers free. Very pleased with st More

by chancey8974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Ms. Nash and our entire staff provided you with helpful, pleasant, and professional service. Maintaining a clean and comfortable waiting area with complimentary snacks is important to us, and we're glad it added to your experience. We appreciate your feedback and hope to welcome you back again soon!

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