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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
765 Reviews
Call Service Center (334) 347-8906

765 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 30, 2024

Consummate professionals in every way! Fantastic experience with a great team I will continue to do business with Mitchell CDJR because of the amazing team they have and the great products More

by Rickparsons1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart, Heather Stewart
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Jan 30, 2024 -

Rickparsons1984 responded

Many thanks to Jason, Heather and the entire staff at Mitchell CDJR! Fantastic service and exceptional experience working with you all! Thanks for treating us like family!

Jan 31, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Rick, Thank you so much for your incredibly kind words! It is wonderful to hear about your fantastic experience with our team and appreciate your loyalty. Heather, Jason, and the rest of our staff are dedicated to providing exceptional service and we're delighted to have treated you like family, because you are family! We look forward to continuing to serve you and appreciate your trust in our dealership.

January 29, 2024

Very professional. I will bring my cars back again. Thank you for helping me. Y'all did good. More

by mcgheewendy
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
January 29, 2024

Working with David Marshall, his attention to detail and professionalism, always keeping me up-to-date and assist me if I needed any extra help or questions on the vehicle was a pleasure working with him An More

by sealtransportusa
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that working with David Marshall and our service staff was a pleasure for you. We take pride in providing excellent customer service, and it's fantastic to know that David's attention to detail and professionalism stood out during your interaction. Our team is dedicated to keeping our customers informed and providing assistance whenever needed. If you have any more questions or if there's anything else we can help you with, please feel free to reach out. We truly appreciate your kind words and your trust in our services. We look forward to serving you again in the future.

January 28, 2024

Terrible Service dept is a joke. Will walk mile to keep from yelling the t More

by AUTRYD
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
January 27, 2024

It was pretty good this time Everything seems to be done I don't want to More

by selenaj35
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 27, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Selena, Thank you for taking the time to share your experience with us! Customer satisfaction is our top priority and we want to make sure you are 100% satisfied, if there is anything you could feel like we could improve on, we would love to hear your feedback. Once again, thank you for choosing Mitchell Chrysler Dodge Ram Jeep. We look forward to serving you again down the road!

January 27, 2024

The fact that I had to wait 11 months 3 weeks to get a warranty repair done is completely unacceptable. Every time that I inquired about the repair date, I was given different excuses. After the repair wa More

by jose.r.rivera1985
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
January 27, 2024

I had a great buying experience. Stan was patient as we negotiated a deal I could live with. More

by timsparks2014
Recommend Dealer
Yes
Employees Worked With
Stan STARKS
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Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Congratulations on your 2022 Ram 2500 and thank you for taking the time to share your experience with us! We thrilled to hear you had a great buying experience with Stan. We appreciate your business and look forward to serving you again in the future. Safe travels in your new truck and welcome to our Mitchell Ram family!

January 27, 2024

Friendly and professional Not always easy to get through on the phone but they work hard to get what is needed More

by mdjohnsonpilot
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear you found our team friendly and professional. We apologize for any phone accessibility challenges and appreciate your understanding. We're committed to continuously improving, and we value your business!

January 27, 2024

Basic oil changes and other maint concerns as they arise. Friendly and willing to help the customer. More

by vickihalt
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Jan 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Vicki, Thank you for sharing your experience! We're grateful for your feedback and pleased to hear that our service team was friendly and helpful. We're committed to addressing your maintenance needs promptly. We appreciate your trust and look forward to serving you again!

January 26, 2024

Very good I have no complaints. The service department did the job. I'm happy with the work More

by RAFAELRODRIGUEZ72
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 26, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Rafael, Thank you for your positive feedback! We're thrilled to hear that our service department met your expectations and that you're happy with the work. If you ever have more feedback or need assistance in the future, feel free to reach out. We appreciate your support!

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