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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,214 reviews
March 17, 2021
Paul was very helpful and made the buying process of my new Camry so simple! Thank you! Greg also was very efficient in navigating me through the paperwork side of things. Thank you! new Camry so simple! Thank you! Greg also was very efficient in navigating me through the paperwork side of things. Thank you! More
by Ciji Serdula
Verified CustomerEmployees Worked With
Greg Wells , Paul Andrews
March 16, 2021
Paul was an amazing salesman getting us everything thing we wanted in a car. Will be seeing him for any other car or truck we may purchase in the future. we wanted in a car. Will be seeing him for any other car or truck we may purchase in the future. More
by bradalan29
Employees Worked With
Chad Thrash, Paul Andrews
March 13, 2021
I can’t say enough about the service Dept at Mitchell Ram. Justin Woytek went above and beyond helping me with the issue with my 2018 Ram Express. The issue was resolved and I would bring my vehicle back Ram. Justin Woytek went above and beyond helping me with the issue with my 2018 Ram Express. The issue was resolved and I would bring my vehicle back to Justin without hesitation if I ever have another issue. Now I’d like to talk directly to the management of Mitchell Ram. Processional body shop had my vehicle for 4 WEEKS!! Professional body shop voluntarily told me that when I dropped my vehicle off on Jan 25, it sat for 6 days with no work performed on it. I finally stopped by their shop after over two weeks with no information from them and Justin calling them and all they were telling him was it wasn’t ready. When I stopped by, my truck was sitting out back in the yard with no windshield installed and my $1500 aftermarket leather interior was filthy and exposed. Numerous “ready by dates” came and went with no communication about why my vehicle was not ready. I will say this, thank you to Mitchell group for allowing me to have a loaner during those 4 WEEKS. Otherwise I would have not been a very understanding person. It was still disappointing not have the use of my truck to haul or tow the things I needed. I finally got my truck back on Fed 23rd. and 1) the interior was a filthy mess! )2 there was garbage and used product in the bed of my truck 3) I keep a few towels under my rear bench seat. All of the towels were SOAKING wet!! Which leads me to believe that somehow water got into my truck. Professional swore to me that my truck was never outside when the front windshield was removed, or the third brake light or the XM SAT antenna was also removed. So how did all of that water get inside of my truck?? If I owned a dealership and I contracted with a body shop that did this to one of my clients vehicle’s, I would seriously consider not giving this body shop any more of my business. The stars I am rating below are ONLY for Justin and the service Dept at Mitchell Ram. More
by Chad
Employees Worked With
Justin Woytek
March 12, 2021
Everyone was very friendly and helpful. I had spoken to Dothan Chrysler, Jeep and Dodge prior to coming to Enterprise, because I work in this city I came here. I’m glad I did. Dothan Chrysler, Jeep and Dodge prior to coming to Enterprise, because I work in this city I came here. I’m glad I did. More
by Sue Beal
March 12, 2021
Ordered a special part for me, very helpful in the process since we had to be exact. Easy to get appointment for installation. Cashier was great. process since we had to be exact. Easy to get appointment for installation. Cashier was great. More
by Lucyadams.black
March 11, 2021
Daniel Jersey and all the staff were professional and helped us get a great deal on a truck. They stayed late and answered all our questions with no high pressure sales. The online advertising got our at helped us get a great deal on a truck. They stayed late and answered all our questions with no high pressure sales. The online advertising got our attention and we made the drive over from Brantley. More
by The Hendrick Family
Employees Worked With
Daniel Jersey
March 09, 2021
The staff were very friendly and informative! They were able to fit me in and I was out in a timely manner. I will definitely recommend them to family and friends! Thank you! able to fit me in and I was out in a timely manner. I will definitely recommend them to family and friends! Thank you! More
by Kshall2006
Employees Worked With
Justin Woytek
March 09, 2021
Excellent customer service. Process was easy to buy a new car. Also, after my purchase they made sure all my questions were answered and called to follow up. car. Also, after my purchase they made sure all my questions were answered and called to follow up. More
by phillipss
Employees Worked With
Chad Thrash
March 09, 2021
Overall good experience but I don’t know if it was due to COVID but I ordered my car October 10th and was told 10-12 weeks but it took 21 weeks to get here. Also was told I would be kept in the loop on every COVID but I ordered my car October 10th and was told 10-12 weeks but it took 21 weeks to get here. Also was told I would be kept in the loop on every step of its journey. The salesman contacted me once on Dec 22nd on his own all the other times I talked to him was initiated by me through text. He did call me again when the vehicle got here though. More
by morrisderek7
Employees Worked With
Paul Andrews
March 05, 2021
Was very professional and helpful for extra parts ordered and they didn't forget me that felt special I will be back for all the courtesy I received 😃 and they didn't forget me that felt special I will be back for all the courtesy I received 😃 More
by darlajones284
