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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
83 Reviews

83 Reviews of Mitchell Buick-GMC - Service Center

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January 03, 2024

Mario always takes care of all my needs. He is the best! He also seems to squeeze me in the schedule. More

by RMART184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Mitchell Buick-GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 03, 2024

Awesome service as always! Mario was extremely helpful. Have never had an isssue. Will continue to buy GMC for this reason. More

by JBARTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mitchell Buick-GMC responded

Thank you, Jimmy. We sincerely appreciate the positive review and look forward to seeing you again soon! Thank you for your business! Luke Jones 325-340-4199

January 03, 2024

Horrible. They say if your vehicle is over 10 years old that GM won’t back them up on parts. What shop needs backup? Sad. Toliver brothers Chevrolet in Ballin More

by PSICLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Mitchell Buick-GMC responded

Hello, I appreciate you reaching out. With the condition of your vehicle plus the age and miles on it, I believe the estimate for the alignment needed would be more than the truck is worth, which is why we recommended you to the other shop. Several of our customers have had great success there, and we always want to assist our customers in taking care of their vehicles as best as we can. I don’t recall ever discussing trading in your truck, though we are always happy to accommodate customers who wish to look into that as an option. Thank you again for your feedback. Take care. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 02, 2024

We are very pleased with this dealership We have been buying trucks from them a long time and used there service department to More

by GLADYSROBERTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Mitchell Buick-GMC responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

December 29, 2023

BEST PLACE TO DO BUSINESS AT HANDS DOWN! TOP NOTCH SERVICE DEPARTMENT, I PROMISE THEY WILL MAKE YOU FEEL AT HOME AND TAKE CARE OF YOU 100 PERCENT! TOP NOTCH SALES STAFF WITH TOP NOTCH MANAG More

by bwtristar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorie Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mitchell Buick-GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

December 29, 2023

Excellent service. Service consultant was very courteous and kept me up to date during my appointment. Five star rating! More

by BFUCHS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mitchell Buick-GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mitchell Buick GMC team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Luke Jones, luke@mitchellbpg.com, 325-949-1811

December 27, 2023

Mitchell did so well keeping me up to date and explaining everything to me the whole time. More

by EDUNLAP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mitchell Buick-GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Luke Jones, luke@mitchellbpg.com, 325-949-1811

December 22, 2023

Always excellent service! ! Friendly, professional, and knowledgeable staff! Service Department work area is always spotlessly clean! I wouldn't go anywhere else! More

by RONDA8555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Jones
Dec 26, 2023 -

Mitchell Buick-GMC responded

Hello Ronda! We sincerely thank you for the positive review and look forward to seeing you again soon! Luke Jones 325-340-4199

December 21, 2023

very good. ...explained everything well. completed all of the work in the time frame provided More

by hansont59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mitchell Buick-GMC responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Luke Jones, luke@mitchellbpg.com, 325-949-1811

December 19, 2023

Dealing with Mario and Josh is always a pleasure. they are always informative, patient, professional and friendly. They keep me informed as to the progress my vehicle is making while being repaired o More

by RON CERRETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Dec 20, 2023 -

Mitchell Buick-GMC responded

Thanks for your awesome review, Ron! I'm very happy to hear that Mario and Josh were of such great help to you. They takes pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Luke Jones, luke@mitchellbpg.com, 325-949-1811

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