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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
83 Reviews

83 Reviews of Mitchell Buick-GMC - Service Center

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January 18, 2024

All service performed as expected. All work was on time and all work was performed well. More

by mkocich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Mitchell Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2024

Mitchell Buick GMC ALWAYS has Great service and takes care of me and my family!! More

by DONNIEDORSEY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Mitchell Buick-GMC responded

Donnie, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 10, 2024

Mitchell has been good. Their service department has been excellent in attending on my car and service on it. Mario the service guy always polite and makes sure the person i More

by REBECCA_ALBARADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Mitchell Buick-GMC responded

Thank you for reaching out Rebecca! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 09, 2024

We had known Sean from a previous buying experience at another dealership and had established a good repore with him there. We were even happier with the ease of dealing on the vehicle from the financial More

by JAMESH.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mitchell Buick-GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience, Jamesh! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 09, 2024

Mario is one of the best in town. He always takes care of my wife and I. Thank you sir! More

by Christopher Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Mitchell Buick-GMC responded

Christopher, thank you so much for the wonderful review of your experience at Mitchell Buick GMC. Mario is one of the best at his profession, and I feel your review is spot on. I love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 07, 2024

Service center always does great job. They had my car out in just a few hours. More

by PC.HARRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mitchell Buick-GMC responded

I appreciate you taking the time and leaving us positive feedback. We sincerely value your business and look forward to your next visit! Luke Jones 325-340-4199

January 07, 2024

My 2012 Buick Regal needed a new cooling component. The unit is now cooling and heating properly. Josh was very professional in advising and assisting me with the car. He provided a loaner car when More

by saundra.paschal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mitchell Buick-GMC responded

Thank you for letting us know how Josh did! We look forward to helping again in the future. Take care! Luke Jones 325-340-4199

January 06, 2024

The service department and mechanics with the highest level of professionalism and competence. Happy to continue to bring my vehicles here. More

by GILSTERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez (Best Mechanic in the Concho Valley)
Jan 06, 2024 -

Mitchell Buick-GMC responded

You are correct, Jose does an outstanding job repairing vehicles and I am glad to have him here. Your satisfaction is important to us, so we want to sincerely thank you for choosing our service department and we hope to see you again soon! Luke Jones 325-340-4199

January 06, 2024

Restored my faith in going back to the dealership after my purchase of a new truck. Great service. More

by sctreymyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mitchell Buick-GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 05, 2024

Fast professional service with a smile, kept informed of service during the process, notified when service was complete and vehicle was ready for pic up. More

by MARK.BLOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mitchell Buick-GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Mark. Please don't hesitate to call if I can help with anything at all. Luke Jones, luke@mitchellbpg.com, 325-949-1811

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