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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
83 Reviews

83 Reviews of Mitchell Buick-GMC - Service Center

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February 13, 2024

I recently bought my second vehicle from this dealership. I was very pleased with the transaction. I have also found the service department to be most helpful. More

by GIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mitchell Buick-GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

February 13, 2024

Had my Buick Envision inspected for new license plates. Service person very friendly. Did it ver quickly. More

by vkgilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mitchell Buick-GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 08, 2024

Great experience very nice maintenance shop. Quick service. Mario was always very professional and likeable! More

by PNUYTTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorie Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mitchell Buick-GMC responded

Thank you for this amazing review of your experience with Mario here at Mitchell Buick GMC! The experience you described is exactly what I aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, I’ll see you at your next service appointment! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 07, 2024

Very professional dealership. All personnel were friendly and knowledgeable. Mitchell is the best dealership in town. More

by randy.roper17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mitchell Buick-GMC responded

Wow, your kind words took my breath away, Randy! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

February 05, 2024

Mario in the service department is always on point. He is very helpful and we always ask for him when our vehicle needs service. More

by cee35tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mitchell Buick-GMC responded

Cee, thank you for the awesome feedback! You're right, Mario is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 01, 2024

Great service, fast, loaned me a vehicle, great communication explaining problem and how to solve it. Thx Janna More

by JJMCBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mitchell Buick-GMC responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 25, 2024

My recent purchase of a GMC Terrain was the third vehicle that Janel has helped me acquire. She is professional, knowledgeable, easy to talk with and helped make the purchase process go smoothly. She will More

by jsjustiss
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Mitchell Buick-GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Janel’s sales excellence is always consistent, and I’m glad your experience with her supports that. I aim to turn every person that visits us into a repeat customer. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 23, 2024

Mario and Josh always do a great job whenever we bring our vehicles in for service. They are super courteous, knowledgeable, and keep us informed through all the steps of the vehicle maintenance. I would More

by brad.herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Mitchell Buick-GMC responded

Thanks for your awesome review, Brad! We're very happy to hear that Mario and Josh were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 21, 2024

I’ve bought two cars from Mitchell Buick. I would never consider buying anywhere else. The biggest reason is the service department. They take excellent care of their customers More

by pbraden1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Mitchell Buick-GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Luke Jones, luke@mitchellbpg.com, 325-949-1811

January 19, 2024

I have found them to be honest in both the sales department and service departments. More

by mikebarton30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Mitchell Buick-GMC responded

Mike, I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

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