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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
83 Reviews
Call Service Center (325) 939-0026

83 Reviews of Mitchell Buick-GMC - Service Center

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February 25, 2024

Very courteous and professional always able to get on for an appointment when needed. Return a clean car More

by BUBWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Mitchell Buick-GMC responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Mitchell Buick GMC. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 25, 2024

Bought my vehicle in San Angelo, when I am from Waco. Appreciated at the time of purchase their friendliness and their no pressure approach. Their service department, both times I have been back, has b More

by connie_berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Mitchell Buick-GMC responded

Thank you for putting your trust in Mitchell Buick GMC, Connie! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 25, 2024

The part was order fast so it was pretty quick thanks to Mario for the service. More

by 821209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Mitchell Buick-GMC responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that Mario could meet your expectations. Thank you for your kind words! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 23, 2024

Awesome service! Wait times are not excessive. Always easy to get an appointment. Would recommend to anyone. More

by lwanoreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Mitchell Buick-GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 22, 2024

They were able to get my truck in quickly and provided great communication and completed the work when promised. More

by mfbscouter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Mitchell Buick-GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mitchell Buick GMC, we value our customers and we look forward to seeing you down the road. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 18, 2024

This dealership was amazing, worked to get us best deal. Daniel was a true professional More

by Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Randall
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Feb 21, 2024 -

Mitchell Buick-GMC responded

Hi Gentry, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Daniel is a great asset and I'm thankful to have him on our team. We appreciate your business! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 18, 2024

Entire team at Mitchell Buick is very proficient and professional. The sales, financing and service was quick and very satisfactory. More

by DLBBLACKWEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Mitchell Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 17, 2024

Ruined a tire the afternoon before a big trip. Mario got me in and out in great time, and everything handled perfectly. Didn’t get the names of others but his team did great! More

by dhage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Mitchell Buick-GMC responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 16, 2024

Issues have not yet been resolved, I am still waiting for an answer from the dealership More

by VGUTIERREZ9
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Mitchell Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 14, 2024

Service was great. Fast, friendly, informative,good good good good good good good good good More

by zachlittleton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Mitchell Buick-GMC responded

Thank you for writing this amazing review for our team! At Mitchell Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

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