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Mitchell Buick-GMC

San Angelo, TX

Overview
Employees
Reviews
Vehicles
4.8
189 Reviews
Welcome to Mitchell Buick-GMC Located in San Angelo, we are an Odessa and Midland, TX Buick and GMC dealer alternative. Our reputation is built on customer trust, and we are dedicated to making sure that your experience with us is not only comfortable but satisfying as well. Located at 4105 Sherwood Way, our San Angelo GMC and Buick dealership is proud to serve all customers with an extensive new and used vehicle inventory.
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4105 Sherwood Way

San Angelo, TX

76901

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Showing 189 reviews

December 15, 2024

They made this such an easy process and waited for me to show up and stayed after hours for me to pick up my car and sign paperwork! More

by brittany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mitchell Buick-GMC responded

Thank you so much for sharing your experience! We're thrilled to hear that the team at Mitchell Buick GMC made the process easy for you and went the extra mile to accommodate your needs. We appreciate your support and hope you enjoy your new car. We look forward to seeing you again soon! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

November 17, 2024

Janel is awesome at what she does! Extremely helpful and makes the process super easy and convenient! More

by MValdez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Mitchell Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our process easy and convenient. Janel truly is an asset to our team at Mitchell Buick GMC, and we appreciate your kind words. We look forward to seeing you again soon! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

November 04, 2024

Great service and very informative. Will definitely be coming back in the future for more business! More

by TANNER M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Mitchell Buick-GMC responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Mitchell Buick GMC. Your satisfaction is our priority, and I look forward to assisting you again in the future! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

November 02, 2024

Very professional friendly and helped me look for the perfect vechicle I needed I would definitely go back for a second vechicle soon More

by Elizabeth Santillan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Mitchell Buick-GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had a professional and friendly experience at Mitchell Buick GMC while finding the perfect vehicle. I look forward to assisting you again when you’re ready for your second vehicle. Safe travels until then! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

November 02, 2024

Janel is so easy to work with. She makes it a mission to get you in exactly what you are wanting. Always such a joy and great experience. She is a great saleswomen. More

by Alondrabraxton0413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Mitchell Buick-GMC responded

Thank you so much for your kind words! I'm thrilled to hear you had such a positive experience working with Janel at Mitchell Buick GMC. Our team is dedicated to making sure you find exactly what you’re looking for, and it’s wonderful to know Janel made your visit enjoyable. I look forward to assisting you again in the future! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

October 17, 2024

When you get a vehicle from Mitchell Buick GMC, ask for Joe Yanez, he's the Greatest! He works hard to give you exactly what you're looking for, as well as the price you want. There are NO high pressure sa More

by dmmorgan1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Chris Kemp
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Oct 19, 2024 -

Mitchell Buick-GMC responded

Thank you for your fantastic review! I'm thrilled to hear about your great experience with Joe at Mitchell Buick GMC. It's wonderful to know he provided you with the service and price you wanted without any pressure. I appreciate your recommendation and look forward to welcoming you back for your next visit! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

September 20, 2024

Thankful for Joe to work out great deal for me on this truck and even deliver it to Cedar Park Texas to my house. I will refer him to my friends and family. More

by Billyboyscars
Recommend Dealer
Yes
Employees Worked With
Joe Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Mitchell Buick-GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Joe was able to work out a great deal for you on your truck and deliver it to your home in Cedar Park, Texas. I appreciate your referrals to friends and family! I look forward to assisting you at Mitchell Buick GMC again in the future. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

September 20, 2024

Always pleased doing business with these folks. Joe was great and helped get me the truck I wanted. More

by Billyboyscars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Mitchell Buick-GMC responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with Joe at Mitchell Buick GMC and that he was able to help you get the truck you wanted. I appreciate your business and look forward to seeing you again soon! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

May 18, 2024

Purchased a truck and added a GM Platinum coverage plan for 1200.00 on 3-13-2024. I called to cancel this policy on 3-20-2024 and should receive a full refund. Finally received and sent back an official ca More

by laruso.b60
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Kemp (Finance Manager)
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May 20, 2024 -

Mitchell Buick-GMC responded

I appreciate you bringing this to my attention. Rest assured; I take these matters seriously at Mitchell Buick GMC. Please contact me, and I'll work to resolve this for you promptly. Thank you for your understanding. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

May 23, 2024 -

laruso.b60 responded

It is with high hopes that Mitchell Buick GMC accepts my most sincere apology. I contacted Mr. Moore privately to discuss the matter. He didn't have the answers but on his own, he took it upon himself to investigate deeper and came up with a solution. Due to a loan sanfu created by ME, GM misinformed me that Mitchell would actually remit the check. This caused me to overreact with this review. Mr. Moore found out that indeed GM would be sending me the check and even contacted them, and he personally called me yesterday to tell me the check was cut and on the way. The check was in my mailbox today. Although, during the process there was a lack of communication, with others at the dealership, Mr. Moore did as he said: "I take these matters seriously". Thank you, Mr. Moore and the rest of your team at Mitchell Buick GMC. Problem satisfactory Handled.

April 25, 2024

I have been driving and purchasing multiple cars for over 55 years and have to say my experience with Mitchell Buick-GMC is the worst ever. If I could have rated it a zero I would have. More

by rjbruzek
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randall Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Herridge, Mike Mitchell
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Apr 26, 2024 -

Mitchell Buick-GMC responded

Thank you for this feedback. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

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