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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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July 16, 2022

Service department is always top notch! Jerry has the team running on all cylinders! Why I only trust this team with my infinity. More

by JSOTO213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
July 10, 2022

Found the problem in our car where other Infiniti dealers had tried, and were unsuccessful. More

by Samming99
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
July 08, 2022

Great job. Very Friendly people. Service was great and on time. Service person was great. More

by DANWHALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Customer service is excellent. Everything was very timely and on schedule. However, prices have gone up on services greater than perceived value. Realize inflation is high acros More

by WCHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Smooth and easy service experience, as always. Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, a More

by GBRICHMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Clean, friendly and knowledgeable. I had an appointment and everything was completed and washed the car too! More

by ROBBIGOODWIN1
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Scheduling appointment online was easy and convenient. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. More

by CAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
June 24, 2022

Expert technician and great customer service. Would highly recommend this dealorship to a friend or family member. More

by GREG.GRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Eric is really good at his job. He has made my experience at this infinity wonderful. There also is a very positive and peaceful gal who works the front desk well. She is pleasan More

by CCFRWORSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young gal at the front desk, Erick Carrillo
June 18, 2022

Happy with their service and how they have attended to me. Booking an appointment was also very easy. More

by ALISYEDFAISAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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