Mission Viejo INFINITI - Service Center

Overcharges for parts. Look elsewhere first if you have no choice to go here. They should price match. Look elsewhere first if you have no choice to go here. They should price match. More

Courteous, easy to deal with, friendly, why do I have to write 15 words? Done write 15 words? Done More

I have been bringing my QX60 in for service for 5 years. Always appreciated the service and value. Last visit service remained good but value had changed. Pricing was far more than I had ever paid, Rea Always appreciated the service and value. Last visit service remained good but value had changed. Pricing was far more than I had ever paid, Reason given was inflation. I declined service and checked pricing at local Big O Tires. For tires and brakes I saved $600 by buying at Big O. More

Came in for just an oil change. As far as service, the visit was good. The employees were very friendly and my car was ready in a timely manner. As far as service, the visit was good. The employees were very friendly and my car was ready in a timely manner. More

Jerry was very helpful and courteous as usual and the work was done on time. work was done on time. More

Erick and the service team are always exceptional! Courteous, efficient and thorough! I appreciate how quickly the team completes my service ticket and keeps me informed on costs and any changes. Courteous, efficient and thorough! I appreciate how quickly the team completes my service ticket and keeps me informed on costs and any changes. More

I was very disappointed my air filters weren't replaced under my prepaid service contract, as assumed. under my prepaid service contract, as assumed. More

Jerry and the service staff are exceptional. see you soon. thx you infinity Stan Colbert see you soon. thx you infinity Stan Colbert More

Best Infiniti dealership in Orange County people are very friendly and knowledgeable. I bought my first Infiniti there in 2004 I would’ve bought my next one there but they didn’t have any inventory bec very friendly and knowledgeable. I bought my first Infiniti there in 2004 I would’ve bought my next one there but they didn’t have any inventory because of Covid I don’t know what else. More

Excellent customer service, very clean, comfortable waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with More