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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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June 22, 2021

Team was very friendly, on time and finished my service very quickly, facility is clean and nice. Very good service center with great team and facility. More

by CARLOS.J.RIVERA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
June 22, 2021

Tom Kinamen knew exactly what service was needed. Service was done on the time estimated. More

by NORMANBLOHM2
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Service is always great. I will use them again. Tom is always helpful. More

by LDLEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Gerry was extremely helpful as always! When additional service was needed he offered a loaner car to me. He estimated the service time and service was completed within the estimated time More

by WALKINGBARBARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Service was as expected. No issues and done in a timely manner. I was offered a loaner when I needed more service than I expected. That’s a great offer so I’m not stuck there waiting. More

by CHERIPAWLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

The guys are great. I had a incident on returning the loaner on time and they were great . Understanding to say the least. I got a whole summary of what needed to be fixed . A honest conversation with Je More

by TWENTYTHREE1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Service was great will definitely return for service visits . Everyone was helpful , made me feel welcomed . Everything was explained to me , will recommend to others More

by Keylatapia1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
June 18, 2021

All staff were very friendly and helpful. It was my first time at this dealer. I was also given a ride back to work while my vehicle was getting serviced, which I appreciated More

by Valued.customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
June 17, 2021

Service was great the people were great they cater to my every need I would highly recommend them to all of my friendsWill definitely consider buying my next car there More

by PAPAHARVEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
June 17, 2021

I took my car for a service and Memo provided Great customer service and was very helpful with answering all the questions I had regarding my car More

by Daisyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
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