Mission Viejo INFINITI - Service Center

Making appointment was easy. Just wish the estimated time for service was more accurate. An oil change w/tire rotation should not take that long when you’re waiting. Eta was an -hour and it was +1.5. for service was more accurate. An oil change w/tire rotation should not take that long when you’re waiting. Eta was an -hour and it was +1.5. More

With over 230,000 miles on our G35 since 2002 Jerry has consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. More

Great experience. Jerry made sure our car was completed, and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy More

Brought the vehicle in for one issue and a recall. Got the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. More

Identified current and potential problems with my G35. Clear communication by Tom K and photos by tech illustrating issues. Professional technical completion of all tasks Clear communication by Tom K and photos by tech illustrating issues. Professional technical completion of all tasks More

Erik made the experience nice and easy. He was very efficient. He was very attentive and professional. He listened and responded quickly and without hesitation. efficient. He was very attentive and professional. He listened and responded quickly and without hesitation. More

Very good customer service, politeness, and communication. Excellent car wash. Reasonable repair price. Easy to get loaner car. Considerate of my schedule. Would use them again communication. Excellent car wash. Reasonable repair price. Easy to get loaner car. Considerate of my schedule. Would use them again More

Tom is the best! I trust him to fix and maintain my car, He is a pleasure to work with, always professional, happy and positive. He is a pleasure to work with, always professional, happy and positive. More

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I love the professionalism of Tom Kiernan, always is honest and tells me exactly what to do with the maintenance of my 2011 G37X vehicle. honest and tells me exactly what to do with the maintenance of my 2011 G37X vehicle. More