Mission Viejo INFINITI - Service Center

Great fast service. They were able to get my curbed wheel fixed at the same time saving me a headache as well. Always a pleasure. wheel fixed at the same time saving me a headache as well. Always a pleasure. More

Tom in service and the cashier at check out were amazing ! Amazing service and professionalism. Kept us up to date and the check out was best in class ! Amazing service and professionalism. Kept us up to date and the check out was best in class More

Took my car in for service and was pleased to have it completed in the time frame promised. Thank you for the assistance, much appreciated. completed in the time frame promised. Thank you for the assistance, much appreciated. More

Gerry Pagliassotti consistently gives us superior service and advise. He listens, takes action, and delivers 100% of the time. We will continue to be happy Infiniti of Mission Viejo customers. and advise. He listens, takes action, and delivers 100% of the time. We will continue to be happy Infiniti of Mission Viejo customers. More

Great communication throughout the entire process. From the initial phone call to paying the bill. Everyone was friendly and professional. Great experience from start to finish. the initial phone call to paying the bill. Everyone was friendly and professional. Great experience from start to finish. More

Loaner are scarcely provided and are provided to customers in filthy condition. Interior is dirty, dusty, stained and unsanitary! I had to stop at a gas station to clean interior! customers in filthy condition. Interior is dirty, dusty, stained and unsanitary! I had to stop at a gas station to clean interior! More

Great communication, quick response. Friendly team members. Clean loaner car. I will be back. Thank you very much for your help. Infiniti QX60 owner. Happy members. Clean loaner car. I will be back. Thank you very much for your help. Infiniti QX60 owner. Happy More

Two things:1. There was oil dirt in driver side door Two things: 1. There was oil dirt in driver side door inside.(white part) 2. There was chocolate stains on steering wheel after the service. Two things: 1. There was oil dirt in driver side door inside.(white part) 2. There was chocolate stains on steering wheel after the service. More

Tom is always helpful and pleasant. I had oil change and brake pads replaced. I also received a loaner car, I wish the price was lower. brake pads replaced. I also received a loaner car, I wish the price was lower. More

Tom kierman is always helpful and informative. Great employee. having a 25 word minimum is stupid. Get a new company to do your surveys. You don't want to alienate your customers. Take what you get. employee. having a 25 word minimum is stupid. Get a new company to do your surveys. You don't want to alienate your customers. Take what you get. More