Mission Viejo INFINITI - Service Center

Everything went smoothly. Service rep Jerry was very helpful. I got the service I needed. helpful. I got the service I needed. More

Excellent Service! Tom is fantastic! Receptionistis Excellent Service! Tom is fantastic! Receptionist is courteous, caring and humorous as well. A positive experience! Excellent Service! Tom is fantastic! Receptionist is courteous, caring and humorous as well. A positive experience! More

Jerry did a great job from beginning to end, walked me through the issue with my car in detail and worked with the insurance company. through the issue with my car in detail and worked with the insurance company. More

They were able to get me a loaner car in an emergency and did a great job checking my car for issues and giving me a full writeup. The final cost also came in less than originally estimated, so that was gre did a great job checking my car for issues and giving me a full writeup. The final cost also came in less than originally estimated, so that was great as well. More

Always a seamless experience. Jerry Pagliassotti has always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a great help to us. More

Good communication and coffee. Excellent customer service. Work completed in a timely manner. Great experience. service. Work completed in a timely manner. Great experience. More

Eric was excellent he took his time yesterday questions he listen to what I said and also Francisco was excellent you did the same thing for me is Eric did and took a ride in my car so it when it actually he listen to what I said and also Francisco was excellent you did the same thing for me is Eric did and took a ride in my car so it when it actually happened he would be there he was great the whole staff was great thank you so much More

Tom in the service department is great. Always helped me out and I really appreciated all he did to assist me with my issues. out and I really appreciated all he did to assist me with my issues. More

Erick was very helpful and concerned with my issues. He followed up and made me feel well taken care of. Thank you MV Infiniti followed up and made me feel well taken care of. Thank you MV Infiniti More

Did a nice write up of all things needing repair. Technician for buzzing door lock not available til Monday Technician for buzzing door lock not available til Monday More