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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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October 22, 2022

Love everything about my dealership. my service adviser Jerry P is exceptional. He covers everything with you so that you understand. More

by LUVTHESEATOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

I took my cars to this dealership for more than ten years. always happy and satisfied with their service. Eric provides the best customer service every time. Thank you to all More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
October 19, 2022

Eric has worked w/ us for several years, we feel valued & important to the dealership. More

by CINDYMACHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
October 18, 2022

Jerry Pagliassotti is an asset to your organization. I consider myself Jerry's customer; he is truly a trusted advisor. I am grateful for Jerry's guidance and counsel. I will always come back for Jerry. More

by TREY.SWANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pagliassotti
October 14, 2022

I have always used Tom as my service advisor at Infiniti of Mission Viejo. It's the dealership that I purchased my car and continue to get great customer service from the team. Tom is friendly and works w More

by zdanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

The people at this dealership are the best, you come away feeling comfortable about the work they do. You aren’t thinking that they are taking advantage of you like some other dealerships I have done busines More

by PHOWARD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
October 13, 2022

Tom has always been extremely helpful to our family! His experience with infinities related to his long-standing career helps us make decisions and have trust in the recommendations. Tom has been especi More

by GRACEAJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

Infinit of Mission Viejo has a great Knowledgeable and friendly staff and you can't beat a free car wash with service More

by PAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
October 05, 2022

Erik was very sincere and knowledgeable. He got the car ready as soon as possible. I feel lucky to have him as my service advisor. More

by LBHUYAN
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
October 04, 2022

The dealership was very nice. They were not prepared for my old car and I think should have ensured equipment was there and working before I came in. Tom made a bad situation More

by LESLIE.FORLENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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