Back

Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

Sort by
October 15, 2021

Thank you for the prompt service and providing a loaner car instead of making me wait. More

by LAURENKREADLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
October 15, 2021

Great service, great communication. Professional and friendly. This service department makes it a pleasurable experience to bring in your car. More

by MARYEGROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier is super nice, Erick Carrillo
October 15, 2021

Car was in for antenna replacement which was handled by Eric. Work was completed on time and XM radio works perfectly. More

by cirodidomenico44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erick Carrillo
October 13, 2021

Jerry Pagliassotti have been my service consultant for over than 10 years. He is first class and I enjoy working with him. More

by YJURDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Service department was awesome, my car was repaired quickly. I was given a loaner. They responded to all my calls promptly. More

by MIKECPEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Memo Pineda
October 12, 2021

Immediate service listened patiently, solved the issue, returned the vehicle . This was a typical fantastic experience for me. they always exceed my expectation.freshly washed as well More

by michaeltimothynorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
October 12, 2021

Excellent service and quick turn times. Provided a rental car due to unseen maintenance needed. More

by R.E.LEE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Jerry took great care of me in the service drive. Took his time and explained repairs and pricing. More

by DKMINASYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa - customer service 5 stars
October 07, 2021

The dealership does a professional job. The service department is always professional and explaines the mechanical situation so the client understands. More

by Sn00py06
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Memo Pineda
October 05, 2021

As usual best experience and also eric my service advisor is very knowledgeable and awesome thx More

by TPAKBAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
...
39
...