Mission Viejo INFINITI - Service Center

I went there to fix my front side car windows and after 3 times visiting and then keeping the vehicle for multiple days each time. They said they can’t fix a simple window problem. And when you try to get cu times visiting and then keeping the vehicle for multiple days each time. They said they can’t fix a simple window problem. And when you try to get customer support, they were terrible and started yelling and they hung up. Overall bad customer support, terrible customer interaction, and bad service. More

Erik was great, friendly, and helpful. Thank you for being so accommodating and providing such good service. being so accommodating and providing such good service. More

Erick is a pleasure to work with as well as the front desk. Thank you! desk. Thank you! More

Promp professional. Did not try selling me something my car did not need. Very pleased. car did not need. Very pleased. More

We always receive such great service when working with Jerry. He is so diligent about keeping track of the history of our cars, that we never miss a single maintenance requirement. He's the reason we c Jerry. He is so diligent about keeping track of the history of our cars, that we never miss a single maintenance requirement. He's the reason we come back time and time again. More

Jerry is a great advisor. Made my visit easy to is understand. Having a Lyft to get me home and back was great. understand. Having a Lyft to get me home and back was great. More

Jerry took good care of me. I was a waiter...He got me in and out. in and out. More

Eric was helpful and professional! I had not made reservations for service but my car was serviced the next day. reservations for service but my car was serviced the next day. More

Good friendly service, prices for services are extremely competitive and at that point its best just to have it service a full dealership for records. competitive and at that point its best just to have it service a full dealership for records. More

Tom, as usual, was very friendly and helpful attending to my needs. My car was cleaned and washed better than ever. my needs. My car was cleaned and washed better than ever. More