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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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December 02, 2021

Excellent customer service - Friendly, efficient service personnel, follow thru with promised contact via phone or text. More

by Mybsharp Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 02, 2021

Jerry always takes great care of my car and makes sure I’m aware of everything happening throughout the process. More

by JENNYTHETUCKER
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Mission Viejo infinity is a great place to take your car everybody there is very respectful my car is done in a timely manner and I travel to get there I certainly could go to Infiniti of Tustin which is 1 More

by ROCKNJEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Great Service as usual...Jerry Pagliasotti is the best Great Service as usual... Jerry Pagliasotti is the best service advisor in the business. Thank you for your consistent attention to our vehicle need More

by GHARTMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Very clean, pleasant waiting room with drinks. Also, lots of nice employees that are there to help you. More

by PATKBRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 01, 2021

No better service manager in all of SoCal than Jerry. Thanks for decades of great work. More

by DUNNLUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Jerry in The service department scheduled my appointment for the date and time I preferred. I was in and out in efficient time and my car was clean and all work done to my satisfaction. Thanks Jerry! More

by PETERSPETERS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Worked with Tom for the service of my car. Tom listened to my needs and was willing to work with me on the service needs of my car to fit the service based on the budget I had available. Great working with More

by KCRUTCH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

I have been coming to Mission Viejo Infiniti dealership I have been coming to Mission Viejo Infiniti dealership since 2003. Jerry has been my service go to guy and has always provided fabulous service and More

by RANDILEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

They check you in quickly, friendly staff and provide you with a loaner car and update you during the service. More

by SA067904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
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