Back

Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

Sort by
December 05, 2021

Outstanding service and was even provided a loaner car when I did not request one! More

by MAJET65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kelly
December 05, 2021

I”ve been going to this dealership for many years to have my G35 serviced. Tom Kiernan has been providing excellent service for many, many years. Great communication, doesn’t oversell services. Jerry has More

by OG35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

They were great in telling me what repairs were critical and what repairs could wait. More

by Andrew R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

JERRY IS ALWAYS THE BEST!! VERY CONSIDERATE, HELPFUL AND WORKS HARD TO MAKE SURE I AM DOING ALL THE RIGHT TYPES OF SERVICE. More

by STEFFWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

Over and above service! Tom is always going out of his way to help me, get my car in quickly, keeps me updated on services I need and what mileage they need to be completed. The secretary super loving, ev More

by Yvonne Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Accounts receivable lady, Dave Swayne
December 04, 2021

They have very good, professional service. Everyone was pleasant and very helpful. Use a coupon is very helpful. The recommendations and advises are Excellent. Thank you More

by LISR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Memo Pineda
December 03, 2021

Awesome service - Thank you. Everyone was pleasant and very helpful. I used a coupon so that was very helpful. More

by LYDIAHANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
December 03, 2021

great service. excellent coffee machine. friendly service team. quick check out. need better complimentary wash. More

by SHVACHUK
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo, Memo Pineda
December 03, 2021

Tom Hernan is the best. Been working working with him since I bought the car 5 years ago and he is the reason I return. More

by MATTHEWREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

MATTHEWREAD responded

Tom in service is the one you want to talk to.

December 03, 2021

Very professional and courteous service. I received a loaner car while my car was diagnosed. I will be back. More

by P_WILLIAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
...
32
...