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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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December 13, 2021

Great service as always; cheerful and courteous service rep and cashier; work was done timely and fully explained ahead of time. Thanks! More

by BGRAVES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
December 13, 2021

This dealer shows very kind manner to the customers always. Their service department's detailed checking makes me feel comfortable. More

by HATAPAPA
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Tom took very good care of me. The car was serviced promptly and was returned to me looking like new. Thank you. More

by karolbiggar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Great customer service, polite employees, clean establishment, fast pace workers, and easy in and out process. More

by KHALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Memo Pineda
December 10, 2021

The service manager was pleasant and courteous. The work seems to have been done very effectively. We might have wished for it to be a bit quicker. More

by GERALD.WINSLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 09, 2021

Brought my car in because it had warning messages on dashboard, They repaired a broken tail light for $800 and said that was the problem. On the way home the warning message came back on. The car is bac More

by 4HOWARDSCHWARTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Carrillo
December 09, 2021

The follow up on a problem was very good. Customer service was friendly and professional More

by 4HOWARDSCHWARTZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 08, 2021

They are super friendly and positive energy They fixed They are super friendly and positive energy They fixed my car very faster than I expected Thank you so much for your hard work. More

by V_ADIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
December 08, 2021

This dealership is by far the best in Orange County…especially their outstanding service department. More

by mikeanddani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

They do a great job, know the cars and make good recommendations. I had Tom Kiernan as my advisor for years now and he is excellent. More

by WARNERKEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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