Mission Viejo INFINITI - Service Center

The service at Infiniti MV is top notch. Tom is the best service guy around. They all take fantastic care of me and my car. The whole team is so friendly. And I always learn something new - a better way to service guy around. They all take fantastic care of me and my car. The whole team is so friendly. And I always learn something new - a better way to take care of my car or a feature I have never used - I love to learn. Thank you! More

Jerry in the service Department is great to work with. So helpful, honest and trustworthy. helpful, honest and trustworthy. More

Overall great experience with customer service. Provided essential information to make an informed decision regarding preventative maintenance. essential information to make an informed decision regarding preventative maintenance. More

Oil change just got from vacation and oil all over my driveway tell me why ?lazy work you will be hearing from me on Monday driveway tell me why ?lazy work you will be hearing from me on Monday More

Service was great however the car wash was poorly completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier. On top of that. My car key is missing and I had to drive home after retrieving my spare key from home. They still haven’t found it More

We have been associated with this dealership for 20 years, leasing &/or buyer our last 10 inifinti’s here. We are/we’re always treated as a VIP. Service department is top notch. We hope to buy our next years, leasing &/or buyer our last 10 inifinti’s here. We are/we’re always treated as a VIP. Service department is top notch. We hope to buy our next Infiniti cars here in 2022. More

I like that I can make an appointment to have my car serviced which minimizes the time sitting around waiting for my car to be finished. The waiting room is a comfortable and pleasant place to sit. And serviced which minimizes the time sitting around waiting for my car to be finished. The waiting room is a comfortable and pleasant place to sit. And I have a great deal of trust in my service consultant Gerry Pagliassotti. He is an asset to this Infiniti dealership. More

Excellent service especially Erick. Communication was amazing throughout and The repairs were completed expeditiously. Thank you! amazing throughout and The repairs were completed expeditiously. Thank you! More

Great customer service and short wait times while my car was being serviced. Pricing was very trainable too! was being serviced. Pricing was very trainable too! More

Excellent service. Honest, courteous, customer focused, friendly. Car is ready when promised. Comprehensive analysis of car. friendly. Car is ready when promised. Comprehensive analysis of car. More