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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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January 02, 2022

Over all a great experience, the service was down in a timely manor as promised. More

by TIM@MELIA-HOMES.COM
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Exceptional Service every time I go there! I will continue to do business at Infiniti of Mission Viejo! More

by jerrinesorensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Memo Pineda
January 01, 2022

Excellent service! Erick remembered and knew what my car needs even after a couple weeks since I had been there. More

by DAZZLEPEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
January 01, 2022

Great Service. Low cost. Thank you “memo”Convenient Great Service. Low cost. Thank you “memo” Convenient location. Better option than Tustin dealership. Easy to track service status via text messages More

by SANKAR_RAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
December 30, 2021

I feel relieved to know that the gasoline leak problem has been diagnosed and corrected. Thank goodness you had the part in stock.. More

by RMF1996
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 30, 2021

Everyone is extremely helpful. They put the customer first and do everything they can to have them taken care of quickly and efficiently. More

by CADREAM711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
December 30, 2021

i purchased my G37 here and always have it serviced here because of the exceptional care and service provided. More

by RIZINKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

worked with Jerry and he was very helpful and considerate! highly recommend to anyone looking to get repairs on their Infiniti More

by MICHAELKIM172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
December 28, 2021

Consistent, Comprehensive, Complete service experience. Service Advisor (Tom Kiernan) is always exceptional! I am a big fan of the Infiniti brand. More

by RLBOGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

I have been coming to this location for sometime now and every time I leave with exceptional service. I will never visit any other location ever for my service needs. More

by NIK.JAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Memo Pineda
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