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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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January 13, 2022

Jerry consistently provides superior customer service. He triaged what needed to be done now and what could wait, and the repairs were done in one day. He arranged for a rental as well. More

by RDATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

As always on time, polite and informative as to what is being done and needs to be done in future. More

by WALKINGBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Service at infiniti of mission viejo has always been a great experience, I will continue to bring my infiniti vehicles to mission viejo for service. More

by JUSTINVERGASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Easy process as it is even time thanks to every one involved at the faculity More

by SALVEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Tom is my advisor for many years. I actually followed him to this dealership. He is so nice and pleasant and knows my car very well! I trust him when I drop off my QX56 to this dealership as I know it will More

by ELIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

Very easy drop off, loaner car pick up and pick up of my car. Work was done ahead of schedule which was great for me. More

by matt.holder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo, Memo Pineda
January 10, 2022

Tom Kiernan has been my service consultant for many years. He is always friendly, courteous and most importantly knowledgeable. He knows what the problems may be with the vehicle and how to solve the More

by YOUNGCHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2022

Always get courteous service at MV Infiniti. Scheduled the oil change and was done in under an hour. More

by JAMER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
January 09, 2022

Jerry got me in and out with no hassle. The issues with my car were resolved asap, and he explained some of the features of my car that I didn’t know about. More

by TIMOTHY.MAHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

Memo,service advisor..Did an excellent job and called Memo,service advisor.. Did an excellent job and called me when my QX50 was completed. More

by KODA.LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Memo Pineda
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