Mission Viejo INFINITI - Service Center

Service good but womens restroom was out of order and she could not use it. could not use it. More

My car said thank you it felt so good 🤗 Erick was was very clear and very nice. Every one was helpful.waiting Area clean and neat. Very efficient very clear and very nice. Every one was helpful.waiting Area clean and neat. Very efficient More

Great experience with my service request. Ended up being under warranty, thanks to my advisor for catching it under warranty, thanks to my advisor for catching it More

Rapid and friendly service blah blah blah. Don't need so many words; just good woark. many words; just good woark. More

Was in for a routine oil change but they did the usual safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. B safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. Been coming here for 10+ years and always outstanding. More

I use the dealership exclusively for general maintenance and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se i and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se if Infiniti of MV can handle it. If they can my car goes into Infiniti of Mission Viejo and my service rep as noted takes care of it. The service is always explained before conducted, after the service the service and the results have always been explained in detail. I have complete trust in my service rep and have a good rapport with him. Trust, support, honesty, efficiency and effective is the way in which I describe him and the service relations with respect to my G-35 Coupe. Beyond an emergency where it is not feasible to get my car to him, I will always go to Jerry first and if it is something that can't be handled by the dealership, I can count on him for a valid reference More

They always give amazing service. They helped fix an issue and did an oil change. issue and did an oil change. More

The entire process was seamless.Will continue to have The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. More

Excellent customer service and communication. Everything got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehi got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehicle. Jerry made sure I had a loaner and the rep that assisted me with the loaner vehicle had excellent customer service as well. Keep up the great work. More

Excellent service. The waiting room was inviting and the coffee good. Memo was very polite and helpful.. coffee good. Memo was very polite and helpful.. More