Mission Viejo INFINITI - Service Center

Great clean dealership , Service consultant Jerry is the best .. Waiting room is very comfortable but I missed the popcorn best .. Waiting room is very comfortable but I missed the popcorn More

Terrific service rep, (Tom Kieran) kept me fully informed throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep took care of it himself. Excellent experience More

It is the best Dealership that I have ever worked with including creating outstanding cars including creating outstanding cars More

Car would not start after routine service, but service writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. More

Jerry is great and has been my service advisor for 12 years that’s why I keep coming back years that’s why I keep coming back More

Had to have 2 visits - during first service windshield washer solution bottle apparently cracked - noticed after leaving - had to return for replacement - learning moment for the individual mechanic - was washer solution bottle apparently cracked - noticed after leaving - had to return for replacement - learning moment for the individual mechanic - was handled very well by Tom. More

We drive a 2 hour commute to come to get service at Infiniti of Mission Viejo. Tom has been our service advisor for years and he has always been informative and extremely courteous. Infiniti of Mission Viejo. Tom has been our service advisor for years and he has always been informative and extremely courteous. More

Erick has helped me in the past and always does a great job. I appreciate his efforts. job. I appreciate his efforts. More

The waiting room is very clean, Erick is very professional and the cashier is very nice! Thank you! professional and the cashier is very nice! Thank you! More

Erick is an excellent asset, he is very focused on his job and I'm very satisfied with his service 👍 job and I'm very satisfied with his service 👍 More