Mission Viejo INFINITI - Service Center

Great service was very timely and thorough I would definitely recommend infinity Mission Viejo thank you definitely recommend infinity Mission Viejo thank you More

Tom the service rep very nice and professional. Nice Tom the service rep very nice and professional. Nice clean facility and waiting area. Thankyou Tom the service rep very nice and professional. Nice clean facility and waiting area. Thankyou More

Six great years of service with Infiniti of Mission Viejo. Always precise on work that needs to be done and the price without any high-pressure sales tactics. Great facilities and friendly people - mak Viejo. Always precise on work that needs to be done and the price without any high-pressure sales tactics. Great facilities and friendly people - makes going to the dealership a pleasure. More

They were thorough and quick. They provided me with a written report, kept me informed throughout the process, and gave me a final verbal summary. written report, kept me informed throughout the process, and gave me a final verbal summary. More

Each time I bring my G37X to the Mission Viejo dealership for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service m for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service manager as well. More

Exelent customer serviceSatisfacción Gracias Thank you Exelent customer service Satisfacción Gracias Thank you Good job Happy with your service Good job Jerry Exelent customer service Satisfacción Gracias Thank you Good job Happy with your service Good job Jerry More

Happy with the service and thoroughness of my appointments. Erick has been helpful and friendly each time I have been in. appointments. Erick has been helpful and friendly each time I have been in. More

My service rep, Eric, is always friendly and responsive. They are very accommodating whenever I drop my vehicle off They are very accommodating whenever I drop my vehicle off More

Service was great. Attention to what I needed was met. Price for oil change was fair. Price for oil change was fair. More

The dealership service experience was not the best. When I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reaso I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reason! Basic customer service skills should be impressed upon all levels of the staff, perhaps train the staff? More